Call centre tenders
Find public procurement opportunities for Call centre (CPV 79512000) across Europe. Browse TED tenders, government contracts and public sector opportunities.
Active tenders (7)
Poland — Call Centre Services for Call Listening and Quality Assessment
Italy — Front-office, back-office and contact-center services
Belgium — Multilingual 24/7 call centre management
France — Emergency Telephone On-Call and Multi-Service Support
Spain — Multichannel call centre and technical support services
Italy — Remote Call Centre and Customer Service
Germany — Call centre dialogue management and customer service
Recently Closed Tenders (10)
Spain — Tax Telephone Assistance Service for Almería
Belgium — Call centre overflow services
Italy — SIAN Agricultural Information System Services
Spain — Customer Service and Network Operations
France — User Contact Centre Services
Sweden — External customer service (call centre)
Telephone Operator Services
Germany — Call centre for public transport information
Germany — Contact center solution
Inbound call center management for clients
Awarded Contracts (10)
Medizinisches Beratungstelefon/Videoberatung und ein Auslandsnotruf
Call-Center Leistungen Inbound (Auslagerung von Callvolumen)
Storitve vzdrževanja in razvoja programske opreme Multimedijskega kontaktnega centra Zavoda za zdravstveno zavarovanje Slovenije
Servicio de atención integral (Contact Centre) multicanal y especializado del primer nivel para los usuarios del Parc públic d'Habitatge de l'Institut Municipal de Habitatge i Rehabilitació de Barcelona
PRISE EN CHARGE ET TRAITEMENT DES APPELS LOCATAIRES EN DEBORDEMENT (Accord-cadre à bons de commandes)
Contratación del servicio de gestión y coordinación para la realización de traslados de pacientes en vehículos de transporte sanitario individual que precisen los trabajadores protegidos de FRATERNIDAD-MUPRESPA
Servicio multicanal de atención ciudadana de la Agencia Española de Protección de Datos. Contrato reservado a centros especiales de empleo de iniciativa social y a empresas de inserción de conformidad con lo dispuesto en la disposición adicional cuarta de la Ley 9/2017, de 8 de noviembre, de Contratos del Sector Público.
Prestation d’astreinte technique pour le Centre Hospitalier d’Abbeville et le Centre Hospitalier de l’Arrondissement de Montreuil-sur-Mer.
Contract award - Contact centre system for the Directorate of DigitalIsation.
REALISATION DE CAMPAGNES D’APPELS SORTANTS MARKETING ET QUALIFICATION DE FICHIER
Related industries
Broader category
Telephone-answering services tendersSibling categories
Call centre tenders by country
View all countries →Frequently asked questions
Which CPV codes cover Call centre?
Tenders in this category are classified under CPV codes such as 79512000. The CPV code defines the subject of the contract and is used to search and filter relevant tenders.
How do I find call centre tenders in Europe?
This page lists active European call centre tenders. In Tenderwize you can filter by country and CPV code and set alerts so new matching tenders reach you automatically.
Who typically buys call centre?
Typical buyers include ministries, municipalities, universities, hospitals and state-owned enterprises. The specific buyer for each tender is shown in the tender cards on this page.
Can SMEs win call centre public tenders?
Yes. Many contracts are split into lots and are SME-suitable. Always check the specific turnover, experience and certification requirements in each tender notice.
How do I evaluate a call centre tender opportunity?
Assess eligibility, experience, resources, risk and commercial value. Tenderwize computes an Opportunity Score and a bid/no-bid recommendation from the tender documents and your company profile.