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External customer service (call centre)

MKB Fastighets Aktiebolag·Malmö, Sweden·SEK 17M | EUR 1.5M·Deadline Aug 14, 2026 · 38 days left·Open·Services·Framework
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High value
Original notice title

Sweden – Call centre – Extern Kundtjänst

0/100

Opportunity Score

High riskLow complexity
ServicesFrameworkOpen
Why this score?

Opportunity

0 / 100

Complexity

0 / 100

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Award Criteria

Lot 1

Quality criterion

Buyer

Name

MKB Fastighets Aktiebolag

Location

Malmö, SWE

Buyer profile

Open profile

Identifier

556049-1432

Activity

Housing and community amenities

Lots (1)

LOT-0001

Extern Kundtjänst

Upphandlingen avser att täcka MKB Fastighets ABs (MKB) behov av extern kundtjänst. MKB kommer att ha behov av en (1) leverantör som bistår MKBs ordinarie personal inom kundtjänst med att ta emot inkomna samtal till kundtjänst, vägleda MKBs kunder, svara på allmänna frågor gällande bostadskö och parkering, hantera serviceärenden och felanmälningar.

ServicesFrameworkEU fundedElectronic submission

SEK 17M

Estimated value

Location

SE224, Sweden

Duration

Nov 2026 - Nov 2027

Category

Call centre

Selection criteria

Quality

Procurement Details

Publication date
25 Jun 2026
Notice type
Contract notice — standard
Languages
Swedish

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
441409-2026

Documents (1)

Procurement document 1

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