User Technical Support and Help Desk Service (CAU) for CSIRC
Original notice title
Spain – Technical computer support services – Servicio de atención y soporte técnico a usuarios (CAU) del CSIRC.
Opportunity Score
Why this score?
Opportunity
50 / 100
Complexity
30 / 100
Risk factors
EU funding flag is true in structured data but XML notice explicitly states no EU funds. This may affect contract condi...
Turnover requirement of at least 100% of base budget may exclude smaller bidders. The base budget is not disclosed.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- Rectorado de la Universidad de Granada
- Country
- Spain
- CPV
- 72611000 - Technical computer support services
- Deadline
- Jul 27, 2026
- Estimated value
- EUR 340k
Overview
Moderate opportunityKey Facts
- EUR 340k estimated value
- Services contract
- 1 lot
- Duration 1 YEAR
- Technical computer support services
- User help desk (CAU) for CSIRC
Show full summary
This tender from the University of Granada (Rectorado) seeks technical computer support services (help desk/CAU) for CSIRC. It is an open procedure subject to harmonized regulation with a single lot. The contract is for one year with an estimated value of €340,000. Award criteria are 70% price and 30% quality. Eligibility requires annual turnover of at least 100% of the base budget and relevant past services. The notice indicates no EU funding, but structured data claims EU funding. Only the notice was analyzed; procurement documents are missing.
Risks
EU funding flag is true in structured data but XML notice explicitly states no EU funds. This may affect contract condi...
Turnover requirement of at least 100% of base budget may exclude smaller bidders. The base budget is not disclosed.
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Open procedure subject to harmonized regulation
Administrative
- Electronic submission required
- Spanish language only
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Location
Granada, ESP
Website
Buyer profile
Identifier
51051560148916
Activity
Education
Lots (1)
LOT-0000
User Technical Support and Help Desk Service (CAU) for CSIRC
Technical computer support services including user help desk for CSIRC at the University of Granada, one-year duration.
EUR 340k
Estimated value
Location
Duration
Category
Award Criteria
Deadline
Award details
Criterios objetivos.
Criterios subjetivos.
Value note
Show original TED data
Original lot title
Servicio de atención y soporte técnico a usuarios (CAU) del CSIRC.
Original TED description
Abierto sujeto a regulación armonizada
Procurement Details
- Publication date
- 25 Jun 2026
- Languages
- Spanish
Reference metadata
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 439674-2026
Documents (1)
Similar tenders
Denmark – Servers – 02.03 Servere og storage (DIS)
France – Technical computer support services – Prestation de maîtrise d'uvre - Expert Talend / BI
Spain – Software programming and consultancy services – Sistema dinámico de adquisición de servicios de consultoría, desarrollo, mantenimiento, soporte y asistencia técnica
Finland – Office and computing machinery, equipment and supplies except furniture and software packages – ICT-laitteet ja tarvikkeet 2025-2035 DPS
Italy – Television and radio receivers, and sound or video recording or reproducing apparatus – ISTITUZIONE DEL SISTEMA DINAMICO DI ACQUISIZIONE AI SENSI DELLART. 32 DEL D. LGS. N. 36/2023
France – Technical computer support services – E24_0700_SYSTÈME D'ACQUISITION DYNAMIQUE_FOURNITURE D'ASSISTANCE TECHNIQUE EN PRESTATIONS INFORMATIQUES POUR LES HCL ET LE GIE HOPSIS
Opportunity Score
Why this score?
Opportunity
50 / 100
Complexity
30 / 100
Risk factors
EU funding flag is true in structured data but XML notice explicitly states no EU funds. This may affect contract condi...
Turnover requirement of at least 100% of base budget may exclude smaller bidders. The base budget is not disclosed.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications