KlantContactSysteem
Original notice title
Netherlands – Software implementation services – KlantContactSysteem
Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
55 / 100
Risk factors
Critical procurement documents (tender guide) have not been analyzed; many details on scope, criteria, and terms are mi...
Award criteria are not disclosed; unknown how the contract will be awarded.
Restricted procedure — pre-qualification required
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- R.E.T. N.V.
- Country
- Netherlands
- CPV
- 72263000 - Software implementation services +1 more
- Deadline
- Jul 08, 2026
- Estimated value
- EUR 1.5M
Overview
Moderate opportunityKey Facts
- EUR 1.5M estimated value
- Framework procurement
- Services contract
- 1 lot
- Duration 5 YEAR
- Software implementation services for a customer contact system
- 5-year framework agreement (framework agreement type: fa-mix)
Show full summary
This tender by R.E.T. N.V. (Rotterdam, Netherlands) is a restricted procedure for a 5-year framework agreement for software implementation services for a customer contact system. The estimated value is €1,500,000 for the single lot. Submission must be electronic in Dutch by 2026-07-08 08:00. Key details such as selection and award criteria are not provided in the notice, and procurement documents (tender guide) have not been analyzed.
Risks
Critical procurement documents (tender guide) have not been analyzed; many details on scope, criteria, and terms are mi...
Award criteria are not disclosed; unknown how the contract will be awarded.
Restricted procedure — pre-qualification required
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Restricted procedure: pre-qualification required
Administrative
- Electronic submission allowed via Mercell platform
- Submission language: Dutch (NLD)
Buyer
Name
Location
Rotterdam, NLD
Buyer profile
Identifier
24292838
Activity
General public services
Lots (1)
LOT-0000
KlantContactSysteem
Implementation of a customer contact system, including software implementation services, potentially covering development, integration, and maintenance over 5 years. Full details are in the tender guide.
EUR 1.5M
Estimated value
Location
Duration
Category
Deadline
Award details
Zie aanbestedingsleidraad
Additional CPV codes
Value note
Show original TED data
Original TED description
Zie aanbestedingsleidraad
Procurement Details
- Publication date
- 21 Apr 2026
- Languages
- Dutch
Reference metadata
- Legal basis
- 32014L0025
Reference IDs
- Tender ID
- 274473-2026
Documents (1)
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Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
55 / 100
Risk factors
Critical procurement documents (tender guide) have not been analyzed; many details on scope, criteria, and terms are mi...
Award criteria are not disclosed; unknown how the contract will be awarded.
Restricted procedure — pre-qualification required
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications