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Inbound call center services outsourcing

HEK-Hanseatische Krankenkasse·Hamburg, Germany·Deadline Jul 20, 2026 · 29 days left·Open·Services·Framework
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Original notice title

Call-Center Leistungen Inbound (Auslagerung von Callvolumen)

0/100

Opportunity Score

High riskLow complexity
ServicesFrameworkOpen
Why this score?

Opportunity

0 / 100

Complexity

0 / 100

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Award Criteria

Lot 1

Qualitätswertung unterschiedlicher Gewichtung (Konzepte/Service) Dokument Bewerbungsbedingungen — 60%

Buyer

Name

HEK-Hanseatische Krankenkasse

Location

Hamburg, DEU

Website

www.hek.de

Identifier

DE811581812

Lots (1)

LOT-0000

Call-Center Leistungen Inbound (Auslagerung von Callvolumen)

Erbringung von Call- Center Leistungen Inbound

ServicesFrameworkEU fundedElectronic submission

Location

Hamburg, Germany

Duration

48 MONTH

Category

Call centre

Selection criteria

Quality

Procurement Details

Publication date
17 Jun 2026
Notice type
Contract notice — standard
Languages
German

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
418456-2026

Documents (2)

Procurement document 1Submission portal 1

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