Communication Platform CS

Stichting Bevolkingsonderzoek Nederland·Utrecht, Netherlands·EUR 1.8M·Expired · Aug 03, 2026·Open·Services

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High value

Oryginalny tytuł ogłoszenia

Netherlands – Telecommunications services – Communicatieplatform CS

60/100

Ocena szansy

Needs reviewMedium complexity

ServicesExpired

Skąd ta ocena?

Szansa

60 / 100

Złożoność

40 / 100

Czynniki ryzyka

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

Głęboka analiza portfolio

Głęboka analiza dopasowania firmy

Wykorzystuje:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Przegląd

Moderate opportunity

Kluczowe fakty

EUR 1.8M estimated value
Services contract
1 lot
Duration 96 MONTH
Delivery, implementation, and management of a nationwide integrated communication platform
Integration of office telephony and contact center functionality into a single solution

Pokaż pełne podsumowanie

This tender seeks a single service provider for the delivery, implementation, and management of a national communication platform for Stichting Bevolkingsonderzoek Nederland (BVO NL) in the Netherlands. The platform must integrate office telephony and contact center functionality. The contract has an initial term of 4 years (estimated value €875,000 excl. VAT) with four optional extensions of 12 months each, up to a total maximum of 8 years (total estimated value €1,750,000 excl. VAT). The procedure is open, and submission is electronic via TenderNed. The original deadline was 3 August 2026, but a notice modification extended it to 14 September 2026.

Ryzyka

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

Analiza może być niepełna

Przeanalizowano tylko część dokumentacji. Pozostałe dokumenty mogą zawierać dodatkowe wymagania, certyfikaty lub dokumenty do złożenia.

Kluczowe wymagania

Technical

Single provider for the entire solution
Integrated solution combining office telephony and contact center
Implementation ready by 1 December 2026

Kryteria udzielenia

Lot 1

Quality - User-friendliness and functionality (weight 25) — 25%Quality - Management, continuity and future-proofness (weight 18) — 18%Quality - Integration and technical cooperation (weight 20) — 20%Quality - Implementation (weight 12) — 12%Quality - Socially Responsible Procurement (weight 5) — 5%Price - Inschrijfprijs (weight 20) — 20%

Zamawiający

Nazwa

Stichting Bevolkingsonderzoek Nederland

Lokalizacja

Utrecht, NLD

[email protected]

Strona

www.bevolkingsonderzoeknederland.nl

Identyfikator

230187225

Działalność

Health

Części (1)

LOT-0000

Communication Platform CS

One integrated solution for office telephony and contact center functionality, including delivery, implementation, and management nationwide.

ServicesEU fundedElectronic submission

EUR 1.8M

Szacowana wartość

Lokalizacja

Netherlands

Czas trwania

96 MONTH

Kategoria

Telecommunications services

Kryteria udzielenia

Best price-quality ratio

Termin

Deadline Sep 14, 2026

Szczegóły zamówienia

Data publikacji: 07 Jul 2026
Języki: Dutch

Metadane referencyjne

Podstawa prawna: 32014L0024

Identyfikatory referencyjne

ID przetargu: 470182-2026

Dokumenty (1)

Dokument zamówienia 1

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