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Communication Platform CS

Stichting Bevolkingsonderzoek Nederland·Utrecht, Netherlands·EUR 1.8M·Expired · Jul 13, 2026·Open·Services
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High value
Oryginalny tytuł ogłoszenia

Netherlands – Telecommunications services – Communicatieplatform CS

60/100

Ocena szansy

Needs reviewMedium complexity
ServicesExpired
Skąd ta ocena?

Szansa

60 / 100

Złożoność

65 / 100

Czynniki ryzyka

All documents and communication are in Dutch. Non-native speakers may misinterpret requirements.

Key procurement documents were not analyzed; eligibility criteria, required documents, and detailed technical specifica...

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Wykorzystuje:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Przegląd

Moderate opportunity

Kluczowe fakty

  • EUR 1.8M estimated value
  • Services contract
  • 1 lot
  • Duration 96 MONTH
  • Supply, implementation and management of a national integrated communication platform for BVO NL.
  • Platform must combine office telephony and contact center functionality in one complete solution.
Pokaż pełne podsumowanie

This tender by Stichting Bevolkingsonderzoek Nederland (BVO NL) seeks a single service provider for the supply, implementation, and management of a national integrated communication platform combining office telephony and contact center functionality. The open procedure covers one lot with an estimated total value of €1,750,000 (excl. VAT) for the maximum 8-year term (initial 4 years + four optional 12-month extensions). Award criteria are 80% quality (usability, management, integration, implementation, social responsibility) and 20% price. Submission deadline: 13 July 2026 at 08:00 CET. The procurement is EU-funded and conducted in Dutch.

Ryzyka

All documents and communication are in Dutch. Non-native speakers may misinterpret requirements.

Key procurement documents were not analyzed; eligibility criteria, required documents, and detailed technical specifica...

Analiza może być niepełna

Przeanalizowano tylko część dokumentacji. Pozostałe dokumenty mogą zawierać dodatkowe wymagania, certyfikaty lub dokumenty do złożenia.

Kluczowe wymagania

Technical

  • Single service provider for the entire solution.
  • Integrated solution covering both office telephony and contact center.
  • Implementation must be completed by the start date.

Kryteria udzielenia

Lot 1

Quality – 25% — 25%Quality – 18% — 18%Quality – 20% — 20%Quality – 12% — 12%Quality – 5% — 5%Price – 20% — 20%

Zamawiający

Lokalizacja

Utrecht, NLD

Identyfikator

230187225

Działalność

Health

Części (1)

LOT-0000

Communication Platform CS

Single lot for the delivery, implementation, and management of a nationwide integrated communication platform combining office telephony and contact center functionality. The initial contract term is 4 years (from 1 December 2026) with four optional extensions of 12 months each, for a total maximum duration of 8 years.

ServicesEU fundedElectronic submission

EUR 1.8M

Szacowana wartość

Lokalizacja

Netherlands

Czas trwania

96 MONTH

Kategoria

Telecommunications services

Kryteria udzielenia

Best price-quality ratio

Termin

Expired Jul 13, 2026

Szczegóły zamówienia

Data publikacji
15 Jun 2026
Języki
Dutch

Metadane referencyjne

Podstawa prawna
32014L0024

Identyfikatory referencyjne

ID przetargu
410183-2026

Dokumenty (1)

Dokument zamówienia 1

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