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Telephone Information and Assistance Service for Social Services

Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife·Santa Cruz de Tenerife, Spain·EUR 1.7M·Expired · Jul 09, 2026·Open·Services
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High valueStructured notice only
Oryginalny tytuł ogłoszenia

Spain – Telecommunications services – Contrato de servicio de información y atención telefónica (SIAT) del Servicio de Atención Social del Excmo. Ayuntamiento de Santa Cruz de Tenerife

60/100

Ocena szansy

Needs reviewMedium complexity
ServicesExpired
Skąd ta ocena?

Szansa

60 / 100

Złożoność

55 / 100

Czynniki ryzyka

Structured data indicates EU funding, but XML notice states 'no-eu-funds'. This inconsistency could affect contract ter...

No procurement documents were analyzed; critical terms like SLA, penalties, and detailed scope may only be in those doc...

Głęboka analiza portfolio

Głęboka analiza dopasowania firmy

Wykorzystuje:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Przegląd

Moderate opportunity

Kluczowe fakty

  • EUR 1.7M estimated value
  • Services contract
  • 1 lot
  • Duration 3 YEAR
  • Telephone information and assistance service (SIAT) for social services
  • Service location: Santa Cruz de Tenerife, Spain
Pokaż pełne podsumowanie

This tender, published by the Junta de Gobierno del Ayuntamiento de Santa Cruz de Tenerife, seeks a service provider for telephone information and assistance (SIAT) under its Social Services Department. The contract is for a single lot with a duration of 3 years, extendable by 2 years, and has an estimated value of €1,699,854.66. The procedure is open, with electronic submission required. Award criteria combine quality (60% total: 15% improvements, 45% technical project) and price (40%). Eligibility requires pre-registration in ROLECE. The notice indicates EU funding in structured data but not in XML. No procurement documents were analyzed beyond the notice.

Ryzyka

Structured data indicates EU funding, but XML notice states 'no-eu-funds'. This inconsistency could affect contract ter...

No procurement documents were analyzed; critical terms like SLA, penalties, and detailed scope may only be in those doc...

Analiza może być niepełna

Przeanalizowano tylko część dokumentacji. Pozostałe dokumenty mogą zawierać dodatkowe wymagania, certyfikaty lub dokumenty do złożenia.

Kluczowe wymagania

Eligibility

  • Compliance with exclusion grounds per Directive 2014/24/EU and Spanish LCSP

Certifications

  • Pre-registration in ROLECE (Spanish Register of Licensed Contractors)

Administrative

  • Declaration that no changes have occurred in registered data

Wymagania mogą być niepełne.

Kryteria udzielenia

Lot 1

Improvements (weight 15, weightCode poi-exa) — 15%Economic offer (weight 40, weightCode poi-exa) — 40%Technical project (weight 45, weightCode poi-exa) — 45%

Zamawiający

Lokalizacja

Santa Cruz de Tenerife, ESP

Profil zamawiającego

Otwórz profil

Identyfikator

11021080145868

Działalność

General public services

Części (1)

LOT-0000

Telephone Information and Assistance Service for Social Services

Provision of the Telephone Information and Assistance Service (SIAT) for the Social Services Department of the Santa Cruz de Tenerife City Council.

ServicesEU fundedElectronic submission

EUR 1.7M

Szacowana wartość

Lokalizacja

ES709, Spain

Czas trwania

3 YEAR

Kategoria

Telecommunications services

Kryteria udzielenia

Improvements (weight 15, ); Economic offer (weight 40, ); Technical project (weight 45, )

Termin

Expired Jul 09, 2026

Szczegóły zamówienia

Data publikacji
09 Jun 2026
Języki
Spanish

Metadane referencyjne

Podstawa prawna
32014L0024

Identyfikatory referencyjne

ID przetargu
396032-2026

Dokumenty (1)

Dokument zamówienia 1

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