Renewal of the Communication Management System for the Fire Department Control Center
Original notice title
Germany – Communication and multimedia software package – Erneuerung des Kommunikationsmanagement-Systems in der Feuerwehr-Leitstelle
Opportunity Score
Why this score?
Opportunity
35 / 100
Complexity
85 / 100
Risk factors
Very strict reference criteria requiring integration with iSE Cobra 4 via WDX3 and specific digital radio connections...
Extremely short submission period (4 days). Risk of incomplete or non-compliant submission due to time pressure.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- Landeshauptstadt Düsseldorf, Der Oberbürgermeister, Amt für Recht, Vergabe und Versicherungen, Zentrale Vergabestelle
- Country
- Germany
- CPV
- 48500000 - Communication and multimedia software package
- Deadline
- Jul 10, 2026
Overview
Moderate opportunityKey Facts
- Supplies contract
- 1 lot
- Duration until Mar 2027
- Complete renewal of the Communication Management System (KMS) for the Düsseldorf fire department control center.
- Implementation of modern, highly available, scalable system supporting emergency calls (112, 19222), other telephony, and digital radio (IP and radio).
Show full summary
This tender by the City of Düsseldorf seeks the complete renewal of the Communication Management System (KMS) for its fire department. The new system must support emergency calls (112, 19222), other telephony, and digital radio (IP and radio). The procedure is a negotiated one with prior call (neg-w-call), and no estimated contract value is disclosed. The deadline is very short (4 days from publication). Evaluation is 60% quality, 40% price. Eligibility includes strict reference requirements: at least one reference project must demonstrate integration with iSE Cobra 4 (via WDX3), digital radio connection (IP-based with fallback), and capacity for 30 simultaneous emergency calls across at least 30 workstations. The notice indicates EU funding, but the XML explicitly states 'no-eu-funds'.
Risks
Very strict reference criteria requiring integration with iSE Cobra 4 via WDX3 and specific digital radio connections...
Extremely short submission period (4 days). Risk of incomplete or non-compliant submission due to time pressure.
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- At least one reference project meeting all three mandatory criteria (M1, M2, M3) cumulatively.
- M1: Minimum 15 full clients at a single site and 30 full clients across sites, plus infrastructure for 30 simultaneous emergency calls via KMS.
- M2: Successful integration of the offered KMS with iSE Cobra 4 via WDX3 interface (XML file integration not allowed).
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Location
Düsseldorf, DEU
Website
Buyer profile
Identifier
05111-31001-70
Activity
Urban railway, tramway, trolleybus or bus services
Lots (1)
LOT-0000
Renewal of the Communication Management System for the Fire Department Control Center
Complete replacement of the current KMS with a modern, highly available, scalable system. Scope includes handling emergency calls (112, 19222), other phone connections, and digital radio (IP and radio). Implementation period: October 2026 to March 2027.
Location
Duration
Category
Award Criteria
Deadline
Award details
Qualität
Preis
Value note
Show original TED data
Original lot title
Erneuerung des Kommunikationsmanagement-Systems in der Feuerwehr-Leitstelle
Original TED description
Mit diesem Vorgang vergibt die Feuerwehr Düsseldorf die vollständige Erneuerung des Kommunikationsmanagementsystems - im Folgenden "KMS" genannt. Dieses soll durch ein modernes, hochverfügbares sowie skalierbares System ersetzt werden. Die Maßnahme dient der Implementierung neuer technologischer Möglichkeiten, um u.a. folgende Sprach-Leistungsmerkmale bestmöglich zu erschließen: • Notruf 112 • Krankentransport 19222 • Sonstige Telefonieverbindungen • Digitalfunk via IP und Funk Weitere Informationen, siehe "Anlage 1 LB KMS ENTWURF"
Procurement Details
- Publication date
- 05 Jul 2026
- Languages
- German
Reference metadata
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 464670-2026
Documents (2)
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Opportunity Score
Why this score?
Opportunity
35 / 100
Complexity
85 / 100
Risk factors
Very strict reference criteria requiring integration with iSE Cobra 4 via WDX3 and specific digital radio connections...
Extremely short submission period (4 days). Risk of incomplete or non-compliant submission due to time pressure.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications