ΥΠΟΕΡΓΟ 1: «Παροχή υπηρεσιών 24ωρης παρακολούθησης και τηλεφωνικής υποστήριξης ωφελούμενων», της Πράξης με τίτλο «Υπηρεσίες Υποστήριξης Αυτόνομης Διαβίωσης και Ασφαλούς Γήρανσης των κατοίκων της Περιφέρειας Ανατολικής Μακεδονίας και Θράκης»
Original notice title
Greece – Social work and related services – ΥΠΟΕΡΓΟ 1: «Παροχή υπηρεσιών 24ωρης παρακολούθησης και τηλεφωνικής υποστήριξης ωφελούμενων», της Πράξης με τίτλο «Υπηρεσίες Υποστήριξης Αυτόνομης Διαβίωσης και Ασφαλούς Γήρανσης των κατοίκων της Περιφέρειας Ανατολικής Μακεδονίας και Θράκης»
Opportunity Score
Why this score?
Opportunity
65 / 100
Complexity
40 / 100
Risk factors
Selection criteria and required documents are not provided in the structured data or notice. This could lead to unfores...
Tenders must be in Greek. Foreign companies without Greek resources may face challenges.
Submission deadline in 2 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Strong opportunityKey Facts
- EUR 1.6M estimated value
- Services contract
- 1 lot
- Duration 38 MONTH
- 24/7 monitoring of elderly and disabled individuals via specialized devices (fall detection, panic button, location tracking).
- Operation of a call center for two-way communication with beneficiaries.
Show full summary
This tender, issued by the Region of Eastern Macedonia and Thrace (Greece), seeks a contractor for 24/7 monitoring and telephone support services for elderly and disabled individuals using technological devices. The contract is for 38 months, with an estimated value of €1,612,741.94. Awarded based on best price-quality ratio (80% quality, 20% price). Submission is electronic via the Greek procurement portal, with offers accepted only in Greek. Only one lot is identified.
Risks
Selection criteria and required documents are not provided in the structured data or notice. This could lead to unfores...
Tenders must be in Greek. Foreign companies without Greek resources may face challenges.
Submission deadline in 2 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- No variants allowed.
Administrative
- Electronic submission via the Greek e-procurement system (NEPS).
- Tenders must be submitted in Greek.
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Name
ΠΕΡΙΦΕΡΕΙΑ ΑΝΑΤΟΛΙΚΗΣ ΜΑΚΕΔΟΝΙΑΣ ΚΑΙ ΘΡΑΚΗΣ /Διεύθυνση Δημόσιας Υγείας
Location
ΚΟΜΟΤΗΝΗ, GRC
Website
Buyer profile
Identifier
1007.901.0001
Activity
General public services
Lots (1)
LOT-0001
ΥΠΟΕΡΓΟ 1: «Παροχή υπηρεσιών 24ωρης παρακολούθησης και τηλεφωνικής υποστήριξης ωφελούμενων», της Πράξης με τίτλο «Υπηρεσίες Υποστήριξης Αυτόνομης Διαβίωσης και Ασφαλούς Γήρανσης των κατοίκων της Περιφέρειας Ανατολικής Μακεδονίας και Θράκης»
Provision of 24/7 monitoring and telephone support for elderly people and persons with disabilities using in-home and mobile devices, including a call center. The service aims to support independent living and safe aging.
EUR 1.6M
Estimated value
Location
Duration
Category
Selection criteria
Deadline
Award details
Value note
Show original TED data
Original lot title
«ΥΠΟΕΡΓΟ 1: «Παροχή υπηρεσιών 24ωρης παρακολούθησης και τηλεφωνικής υποστήριξης ωφελούμενων», της Πράξης με τίτλο «Υπηρεσίες Υποστήριξης Αυτόνομης Διαβίωσης και Ασφαλούς Γήρανσης των κατοίκων της Περιφέρειας Ανατολικής Μακεδονίας και Θράκης»
Original TED description
«ΥΠΟΕΡΓΟ 1: «Παροχή υπηρεσιών 24ωρης παρακολούθησης και τηλεφωνικής υποστήριξης ωφελούμενων», της Πράξης με τίτλο «Υπηρεσίες Υποστήριξης Αυτόνομης Διαβίωσης και Ασφαλούς Γήρανσης των κατοίκων της Περιφέρειας Ανατολικής Μακεδονίας και Θράκης» με κωδ. ΟΠΣ 6022598.
Procurement Details
- Publication date
- 15 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- Greek
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 410625-2026
Documents (2)
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Opportunity Score
Why this score?
Opportunity
65 / 100
Complexity
40 / 100
Risk factors
Selection criteria and required documents are not provided in the structured data or notice. This could lead to unfores...
Tenders must be in Greek. Foreign companies without Greek resources may face challenges.
Submission deadline in 2 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications