Austria – Call centre – Pensionsversicherungsanstalt - Einrichten eines externen Call-Centers (Rahmenvereinbarung)
Opportunity Score
Confidence: 30%
Complexity: medium
4 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
Pensionsversicherungsanstalt (PVA) is tendering a framework agreement for external call center services for 4 years with an optional 1-year extension starting 2027. The tender is open, with a single lot and a maximum framework value of €650,000. The deadline for submission is 19 June 2026. The procurement documents are available online but were not analyzed.
Strengths
Documents available
Open procedure
Medium complexity
Risks
Submission deadline in 4 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission required
- Submission language: German (DEU)
- Deadline: 19 June 2026 11:00 CET
Award Criteria
Preis
Siehe Verfahrensunterlagen.
| Criterion | Type |
|---|---|
Preis Siehe Verfahrensunterlagen. | Price |
Buyer
Name
Pensionsversicherungsanstalt
Location
Wien, AUT
Buyer profile
Identifier
9110011163128
Lots (1)
Framework agreement for external call center services. Duration: 4 years + 1 optional year. Start: 2027.
Procurement Details
Publication
09 Jun 2026
Deadline
19 Jun 2026, 11:00
Procedure
open
Contract
services
Language
DEU
Publication #
396074-2026
Classification
Performance: Austria
Documents (2)
Opportunity Score
Confidence: 30%
Complexity: medium
4 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation