Spain – Customer-care services – servicio de atención ciudadana- teléfono 010
Opportunity Score
Confidence: 45%
Complexity: low
21 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender is an open procedure for citizen attention services (telephone 010) in Bilbao, Spain, issued by the Ayuntamiento de Bilbao. The contract has an estimated value of €2,890,000, duration of 24 months with possible extensions. The notice indicates two lots, but the second lot is incomplete. Only the XML notice and structured data were analyzed; no procurement documents were provided.
Strengths
Documents available
Open procedure
Low complexity
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission via Open portal
- Submission languages: Spanish (SPA) and Basque (EUS)
- Variants not allowed
Buyer
Name
Ayuntamiento de Bilbao - Área de Euskera, Atención y Participación Ciudadana, Agenda 2030 e Internacional
Location
Bilbao, ESP
Website
Buyer profile
Identifier
P4802400D
Lots (2)
Main lot for citizen attention services via telephone 010. CPV 79342320. Deadline: 2026-07-06T11:00:00.000Z. Award criteria: price (42% weight) and quality (58% weight). Selection: average annual turnover. Languages: Spanish (SPA) and Basque (EUS).
Incomplete lot data from structured data. Submission language is Basque (EUS) and award criteria include quality. No CPV, value, or deadline provided.
Procurement Details
Publication
07 Jun 2026
Deadline
06 Jul 2026, 11:00
Procedure
open
Contract
services
Duration
24 MONTH
Language
SPA, EUS
Publication #
390387-2026
Classification
Performance: Spain
Documents (2)
Opportunity Score
Confidence: 45%
Complexity: low
21 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation