Spain – Call centre – Servicio de seguimiento y gestión de incidencias de mantenimiento en los inmuebles de MC Mutual

This is an open procedure tender for call centre/helpdesk services related to maintenance incident tracking and management for MC Mutual's properties in Barcelona, Spain. The contract is for 1 year with extension options (up to 3 additional years). Award is 70% price and 30% quality. Eligibility requires annual turnover, relevant references, and professional qualifications. Only Spanish language accepted. Estimated value is €333,921. No procurement documents were analyzed.