Service Desk Support Services (Lot 2)
Original notice title
Germany – IT services: consulting, software development, Internet and support – Unterstützungsdienstleistungen im Service Desk (Los 2)
Opportunity Score
Why this score?
Opportunity
50 / 100
Complexity
50 / 100
Risk factors
No estimated contract value is provided, making it impossible to assess the financial scope of the opportunity.
Structured data indicates EU-funded, but XML notice states 'no-eu-funds'. This may affect project requirements or fundi...
Submission deadline in 0 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- Services contract
- 1 lot
- Duration until Jun 2029
- Service desk support services (IT support)
- Provision of personnel (person-days) up to 1000 per year
Show full summary
Tender for service desk support services (Lot 2) for the German Federal Network Agency (Bundesnetzagentur). Contract duration: 2 years (2027-2029) with two optional 1-year extensions, maximum 4000 person-days. Open procedure, deadline 2026-07-08 at 10:00 CEST. Award: quality (50%) and price (50%). Eligibility: min. turnover €850k (2023-2025), 3 references, liability insurance. No estimated monetary value provided.
Risks
No estimated contract value is provided, making it impossible to assess the financial scope of the opportunity.
Structured data indicates EU-funded, but XML notice states 'no-eu-funds'. This may affect project requirements or fundi...
Submission deadline in 0 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- At least 3 references of comparable service desk support projects completed within the last 3 years
- Proof of adequate professional liability insurance covering EVB-IT contract requirements
Eligibility
- Minimum annual turnover of €850,000 in each of the years 2023-2025
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Name
Bundesnetzagentur
Location
Mainz, DEU
Website
Buyer profile
Identifier
DE 811318584
Activity
General public services
Lots (1)
LOT-0000
Service Desk Support Services (Lot 2)
Support services for the Service Desk with a contingent of up to 1000 person-days per year, total up to 4000 person-days over the contract duration. Place of performance: Bonn, Germany.
Location
Duration
Category
Selection criteria
Deadline
Award details
Selection criteria
Value note
Show original TED data
Original lot title
Unterstützungsdienstleistungen im Service Desk (Los 2)
Original TED description
Kontingent pro Jahr bis zu 1.000 Personentage bei gesamter Laufzeit bis zu 4.000 Personentage
Procurement Details
- Publication date
- 21 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- German
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 426170-2026
Documents (2)
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Opportunity Score
Why this score?
Opportunity
50 / 100
Complexity
50 / 100
Risk factors
No estimated contract value is provided, making it impossible to assess the financial scope of the opportunity.
Structured data indicates EU-funded, but XML notice states 'no-eu-funds'. This may affect project requirements or fundi...
Submission deadline in 0 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications