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NISYS emergency call system renewal

Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft·Berlin, Germany·Deadline Jun 25, 2026 · 4 days left·Neg W Call·Supplies·Framework
Original notice title

Erneuerung des Notruf- und Informationssystems (NISYS)

50/100

Opportunity Score

Needs reviewHigh complexity
SuppliesFrameworkOpen
Why this score?

Opportunity

50 / 100

Complexity

80 / 100

Risk factors

No budget or estimated value published; may result in low margin or insufficient funding.

Strict minimum requirements (turnover, insurance, references) may disqualify many bidders; selection criteria further s...

Submission deadline in 4 days

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Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • Framework procurement
  • Supplies contract
  • 3 lots
  • Duration until Aug 2035
  • Delivery, implementation, maintenance, service, support and further development of an emergency call and information system (NISYS) for Berlin's U-Bahn.
  • Integration of existing modules (e.g., communication management system) and components (approx. 8,000 cameras, 1,000 analog cameras, 500 contacts on 190 stations).
Show full summary

Renewal of the emergency call and information system (NISYS) for Berlin's U-Bahn, operated by Berliner Verkehrsbetriebe (BVG). The tender covers delivery, implementation, maintenance, service, support, and further development of an integrated system including video management, event management, and electronic logbook. It is a negotiated procedure with prior call for competition (EU SektVO), structured as a framework agreement with multiple optional lots. Place of performance: Berlin, Germany.

Risks

No budget or estimated value published; may result in low margin or insufficient funding.

Strict minimum requirements (turnover, insurance, references) may disqualify many bidders; selection criteria further s...

Submission deadline in 4 days

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • General contractor for the complete system; must guarantee functionality and availability.
  • High system availability (critical for operations; failure endangers train services).
  • System must replace existing NISYS in operation since 1996.

Award Criteria

Lot 1

Erfüllung der A-Kriterien (Mindestanforderung, deshalb nicht Teil der Zuschlagskriterien)

Buyer

Name

Berliner Verkehrsbetriebe, Bereich Einkauf/ Materialwirtschaft

Location

Berlin, DEU

Identifier

0204:11-2000016000-38

Lots (3)

LOT-0000

Erneuerung des Notruf- und Informationssystems (NISYS)

Main lot for the complete NISYS system, including all core components (VMS, EMS, electronic logbook), integration, and general contractor responsibilities. Approx. 50 control room positions, 60 specialist computers, 8,000 cameras, and 500 contacts on 190 stations. Includes optional maintenance extensions (up to 2 years) and several framework agreements for additional modules, services, and spare parts (e.g., spare parts package 2 with max. value €350,000).

SuppliesFrameworkEU fundedElectronic submission

Duration

Jun 2027 - Aug 2035

Category

Software package and information systems

Selection criteria

Quality

Lot 2

Lot 2

Additional lot based on CPV 48800000 (Information systems). No further description provided.

Category

Information systems and servers

Lot 3

Lot 3

Additional lot based on CPV 30210000 (Data-processing machines). No further description provided.

Category

Data-processing machines

Procurement Details

Publication date
10 Jun 2026
Notice type
Contract notice — standard
Languages
German

Reference metadata

Notice subtype
17
Notice version
1
Legal basis
32014L0025

Reference IDs

Tender ID
401793-2026
Source notice ID
ca4351d5-8e06-4ed7-b82c-8b0b8640dac0

Documents (2)

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