Zagotavljanje celovitih storitev stacionarne telefonije
Opportunity Score
Why this score?
Opportunity
40 / 100
Complexity
55 / 100
Risk factors
No estimated value, eligibility criteria, or required documents are specified, increasing uncertainty for bidders.
All submissions and presumably the contract must be in Slovenian, limiting non-Slovenian speakers.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- Services contract
- 1 lot
- IP telephony system setup and management on provider's infrastructure at two sites
- Supply, installation, and rental of IP phones (basic, secretary, cordless)
Show full summary
Open tender by the Slovenian Ministry of Infrastructure for comprehensive fixed IP telephony services over 56 months, including system setup, management, equipment rental, broadband connectivity, call center, e-fax, and unlimited calls within Slovenia. Procurement documents are available but were not analyzed. Submission is electronic in Slovenian only. Award based on price (75%) and quality (25%). No estimated contract value provided.
Risks
No estimated value, eligibility criteria, or required documents are specified, increasing uncertainty for bidders.
All submissions and presumably the contract must be in Slovenian, limiting non-Slovenian speakers.
Submission deadline in 5 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Bid validity period: 4 months (as per XML notice)
Administrative
- Electronic submission required via e-JN system
- Tender must be submitted in Slovenian language
Requirements may be incomplete.
Award Criteria
Lot 1
Lot 2
Buyer
Name
MINISTRSTVO ZA INFRASTRUKTURO
Location
Ljubljana, SVN
Identifier
2399270000
Lots (2)
LOT-0000
Zagotavljanje celovitih storitev stacionarne telefonije
Provision of comprehensive fixed IP telephony services at two locations (Tržaška cesta 19, Ljubljana and Dragomelj 116, Domžale). Includes system setup on provider's infrastructure, supply and rental of IP phones, broadband connectivity, call center with agents, automatic call distributor, call recording, e-fax, softphone, PSTN connections, usage monitoring app, unlimited domestic calls, maintenance, technical support, and SLA for contract duration.
Location
Category
Deadline
Award details
Additional CPV codes
Show original TED data
Original TED description
Predmet javnega naročila je zagotavljanje celovitih storitev stacionarne IP telefonije za potrebe naročnika na dveh lokacijah (Tržaška cesta 19, Ljubljana in Dragomelj 116, Domžale). Javno naročilo obsega vzpostavitev in upravljanje sistema IP telefonije na infrastrukturi ponudnika, vključno z dobavo, namestitvijo in najemom IP telefonskih aparatov (osnovnih, tajniških in prenosnih), zagotavljanjem širokopasovne povezljivosti, storitvami klicnega centra z agenti in nadzornikom, avtomatskim posredovalcem klicev, snemanjem pogovorov, storitvijo e-fax, programskim telefonom, posredovalnim mestom, analognimi (PSTN) priključki, aplikacijo za spremljanje porabe ter neomejenimi klici v vsa telekomunikacijska omrežja v Republiki Sloveniji. Ponudnik mora zagotavljati tudi celovito vzdrževanje opreme, tehnično podporo in dežurno službo z dogovorjenimi odzivnimi časi (SLA) za celotno trajanje pogodbe.
Lot 2
Lot 2
Predmet javnega naročila je zagotavljanje celovitih storitev stacionarne IP telefonije za potrebe naročnika na dveh lokacijah (Tržaška cesta 19, Ljubljana in Dragomelj 116, Domžale). Javno naročilo obsega vzpostavitev in upravljanje sistema IP telefonije na infrastrukturi ponudnika, vključno z dobavo, namestitvijo in najemom IP telefonskih aparatov (osnovnih, tajniških in prenosnih), zagotavljanjem širokopasovne povezljivosti, storitvami klicnega centra z agenti in nadzornikom, avtomatskim posredovalcem klicev, snemanjem pogovorov, storitvijo e-fax, programskim telefonom, posredovalnim mestom, analognimi (PSTN) priključki, aplikacijo za spremljanje porabe ter neomejenimi klici v vsa telekomunikacijska omrežja v Republiki Sloveniji. Ponudnik mora zagotavljati tudi celovito vzdrževanje opreme, tehnično podporo in dežurno službo z dogovorjenimi odzivnimi časi (SLA) za celotno trajanje pogodbe.
Category
Procurement Details
- Publication date
- 09 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- Slovenian
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 397354-2026
- Source notice ID
- 314456ff-3c26-4dd8-8f82-4eace19fafc1
Documents (2)
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Opportunity Score
Why this score?
Opportunity
40 / 100
Complexity
55 / 100
Risk factors
No estimated value, eligibility criteria, or required documents are specified, increasing uncertainty for bidders.
All submissions and presumably the contract must be in Slovenian, limiting non-Slovenian speakers.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications