User insights, surveys, and usability testing services
Original notice title
Tjänster för användarinsikter, undersökningar och användningstester
Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
45 / 100
Risk factors
No eligibility or award criteria available, making it impossible to assess bid requirements or evaluation method.
Overall estimated value (9M SEK) differs from sum of lot values (24M SEK). This may affect budget expectations.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- SEK 9M estimated value
- Framework procurement
- Services contract
- 3 lots
- Duration until Oct 2028
- Framework agreement for user insights, surveys, and usability testing services
- Performance primarily in Stockholm region (SE110)
Show full summary
Arbetsförmedlingen (Swedish Public Employment Service) seeks framework agreements for user insights, surveys, and usability testing services. The tender includes four lots: General part (LOT-0001), Supplier requirements (LOT-0002), Surveys (LOT-0003), and Usability testing (LOT-0004). Estimated total value is inconsistent (overall 9M SEK vs. lot sum 24M SEK). Submission deadline: 2026-08-26. Only Swedish language submissions. No selection or award criteria provided. Procurement documents available but not analyzed.
Risks
No eligibility or award criteria available, making it impossible to assess bid requirements or evaluation method.
Overall estimated value (9M SEK) differs from sum of lot values (24M SEK). This may affect budget expectations.
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Administrative
- Submission language: Swedish only
- Tender must be submitted electronically via provided URL
- Tenderers must meet the requirements stated in the procurement documents (not analyzed)
Requirements may be incomplete.
Buyer
Name
Arbetsförmedlingen Varor & tjänster
Location
STOCKHOLM, SWE
Website
Identifier
2021002114
Lots (4)
LOT-0001
Generell del
General part covering usability testing and surveys for digital services.
SEK 5M
Estimated value
Location
Duration
Category
Deadline
Award details
Additional CPV codes
Value note
Show original TED data
Original TED description
Arbetsförmedlingen upphandlar ramavtal som omfattar uppdrag inom användningstester av våra digitala tjänster och genomförande av undersökningar riktat till olika målgrupper.
LOT-0002
Krav på leverantören
Supplier requirements lot covering usability testing and surveys.
SEK 9M
Estimated value
Location
Duration
Category
Deadline
Award details
Additional CPV codes
Value note
Show original TED data
Original TED description
Arbetsförmedlingen upphandlar ramavtal som omfattar uppdrag inom användningstester av våra digitala tjänster och genomförande av undersökningar riktat till olika målgrupper.
LOT-0003
Anbudsområde 1 - Undersökningar
Lot covering surveys targeted at different audiences.
SEK 5M
Estimated value
Location
Duration
Category
Deadline
Award details
Additional CPV codes
Value note
Show original TED data
Original TED description
omfattar genomförande av undersökningar riktat till olika målgrupper
LOT-0004
Anbudsområde 2 - Användningstester
omfattar uppdrag inom användningstester av våra digitala tjänster
SEK 5M
Estimated value
Location
Duration
Category
Award details
Procurement Details
- Publication date
- 08 Jun 2026
- Notice type
- Contract notice — standard
- Languages
- Swedish
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 392378-2026
- Source notice ID
- ac9290c9-2913-406b-9466-2faea0191d55
Documents (2)
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Opportunity Score
Why this score?
Opportunity
60 / 100
Complexity
45 / 100
Risk factors
No eligibility or award criteria available, making it impossible to assess bid requirements or evaluation method.
Overall estimated value (9M SEK) differs from sum of lot values (24M SEK). This may affect budget expectations.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications