Comprehensive fixed telephony services
Original notice title
Zagotavljanje celovitih storitev stacionarne telefonije
Opportunity Score
Why this score?
Opportunity
55 / 100
Complexity
60 / 100
Risk factors
Absence of estimated value makes it difficult to assess budget fit and resource allocation.
Tender guarantee required but amount not specified; may be a significant upfront cost.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- Services contract
- 2 lots
- Establishment and management of IP telephony system on the provider's infrastructure
- Supply, installation, and rental of IP phones (basic, secretary, mobile)
Show full summary
Single-lot open tender by the Ministry of Infrastructure of Slovenia for comprehensive stationary IP telephone services at two locations (Ljubljana and Domžale). The contract covers setup, management, equipment rental, call center services, unlimited domestic calls, maintenance, and SLA support for 56 months. Award criteria: 75% price, 25% quality. Submission in Slovenian only, with a required tender guarantee. Estimated value not disclosed.
Risks
Absence of estimated value makes it difficult to assess budget fit and resource allocation.
Tender guarantee required but amount not specified; may be a significant upfront cost.
Submission deadline in 5 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Services must be provided on the provider's own infrastructure
- Tender guarantee required (amount not specified)
Administrative
- Electronic submission mandatory
Requirements may be incomplete.
Award Criteria
Lot 1
Lot 2
Buyer
Name
MINISTRSTVO ZA INFRASTRUKTURO
Location
Ljubljana, SVN
Identifier
2399270000
Lots (3)
LOT-0000
Zagotavljanje celovitih storitev stacionarne telefonije
Complete IP telephony services including infrastructure, equipment, broadband, call center, e-fax, softphone, and unlimited calls within Slovenia. Duration 56 months.
Location
Category
Deadline
Award details
Additional CPV codes
Show original TED data
Original TED description
Predmet javnega naročila je zagotavljanje celovitih storitev stacionarne IP telefonije za potrebe naročnika na dveh lokacijah (Tržaška cesta 19, Ljubljana in Dragomelj 116, Domžale). Javno naročilo obsega vzpostavitev in upravljanje sistema IP telefonije na infrastrukturi ponudnika, vključno z dobavo, namestitvijo in najemom IP telefonskih aparatov (osnovnih, tajniških in prenosnih), zagotavljanjem širokopasovne povezljivosti, storitvami klicnega centra z agenti in nadzornikom, avtomatskim posredovalcem klicev, snemanjem pogovorov, storitvijo e-fax, programskim telefonom, posredovalnim mestom, analognimi (PSTN) priključki, aplikacijo za spremljanje porabe ter neomejenimi klici v vsa telekomunikacijska omrežja v Republiki Sloveniji. Ponudnik mora zagotavljati tudi celovito vzdrževanje opreme, tehnično podporo in dežurno službo z dogovorjenimi odzivnimi časi (SLA) za celotno trajanje pogodbe.
Lot 2
Lot 2
Incomplete lot data; likely a second lot for related services? Only additional CPV code 64214200 (telephone exchange services) and quality award criterion present.
Category
Lot 3
Lot 3
Predmet javnega naročila je zagotavljanje celovitih storitev stacionarne IP telefonije za potrebe naročnika na dveh lokacijah (Tržaška cesta 19, Ljubljana in Dragomelj 116, Domžale). Javno naročilo obsega vzpostavitev in upravljanje sistema IP telefonije na infrastrukturi ponudnika, vključno z dobavo, namestitvijo in najemom IP telefonskih aparatov (osnovnih, tajniških in prenosnih), zagotavljanjem širokopasovne povezljivosti, storitvami klicnega centra z agenti in nadzornikom, avtomatskim posredovalcem klicev, snemanjem pogovorov, storitvijo e-fax, programskim telefonom, posredovalnim mestom, analognimi (PSTN) priključki, aplikacijo za spremljanje porabe ter neomejenimi klici v vsa telekomunikacijska omrežja v Republiki Sloveniji. Ponudnik mora zagotavljati tudi celovito vzdrževanje opreme, tehnično podporo in dežurno službo z dogovorjenimi odzivnimi časi (SLA) za celotno trajanje pogodbe.
Category
Procurement Details
- Publication date
- 26 May 2026
- Notice type
- Contract notice — standard
- Languages
- Slovenian
Reference metadata
- Notice subtype
- 16
- Notice version
- 1
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 363320-2026
- Source notice ID
- 42fdfdbd-82f1-4ff5-8af7-a623698251f6
Documents (2)
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Opportunity Score
Why this score?
Opportunity
55 / 100
Complexity
60 / 100
Risk factors
Absence of estimated value makes it difficult to assess budget fit and resource allocation.
Tender guarantee required but amount not specified; may be a significant upfront cost.
Submission deadline in 5 days
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications