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Assignment of the counter/help desk service of Amap spa

AMAP S.p.A. (Ufficio Gare, Contratti e Acquisti)·PALERMO (PA), Italy·EUR 1.6M·Expired · Jul 30, 2026·Open·Services
High valueStructured notice only
Oryginalny tytuł ogłoszenia

Italy – Drinking-water distribution – Affidamento del servizio di sportello di Amap spa

50/100

Ocena szansy

Needs reviewMedium complexity
ServicesExpired
Skąd ta ocena?

Szansa

50 / 100

Złożoność

40 / 100

Czynniki ryzyka

Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...

Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...

Głęboka analiza portfolio

Głęboka analiza dopasowania firmy

Wykorzystuje:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Przegląd

Moderate opportunity

Kluczowe fakty

  • EUR 1.6M estimated value
  • Services contract
  • 1 lot
  • Duration until Aug 2027
  • Counter/help desk service for AMAP S.p.A., likely handling customer inquiries related to water distribution.
  • Service location: Palermo (PA), Italy.
Pokaż pełne podsumowanie

Open tender for the assignment of the counter/help desk service of AMAP S.p.A., the water utility company in Palermo, Italy. The contract is for 1 year (2026-09-01 to 2027-09-01) with an option for a 1-year extension and a 20% increase. Estimated value: €1,607,100. Award criteria are 75% quality (experience, organization, knowledge of management programs) and 25% price. Submission deadline: 2026-07-30 07:00 UTC. Electronic submission is allowed. There is a conflict regarding EU funding: structured data indicates EU-funded, but XML notice states 'no-eu-funds'.

Ryzyka

Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...

Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...

Analiza może być niepełna

Przeanalizowano tylko część dokumentacji. Pozostałe dokumenty mogą zawierać dodatkowe wymagania, certyfikaty lub dokumenty do złożenia.

Kluczowe wymagania

Technical

  • Provide counter/help desk services for water utility customers.
  • Demonstrate experience and competence in similar services.
  • Propose an efficient organization of the service.

Wymagania mogą być niepełne.

Kryteria udzielenia

Lot 1

Quality - Experience and competence: weight 3535%Quality - Organization of the service: weight 1515%Quality - Knowledge of management programs: weight 2525%Price - Single discount: weight 2525%

Zamawiający

Lokalizacja

PALERMO (PA), ITA

Identyfikator

04797200823

Działalność

General public services

Części (1)

LOT-0001

Assignment of the counter/help desk service of Amap spa

Provision of counter/help desk services for AMAP S.p.A. in Palermo, Italy. Service includes customer management, water-related inquiries, and use of management software. Duration: 1 year with possible 1-year extension and 20% scope increase. CPV: 65111000 (Drinking-water distribution).

ServicesEU fundedElectronic submission

EUR 1.6M

Szacowana wartość

Lokalizacja

PALERMO (PA), Italy

Czas trwania

Aug 2026 - Aug 2027

Kategoria

Drinking-water distribution

Kryteria udzielenia

Best price-quality ratio

Termin

Expired Jul 30, 2026

Szczegóły zamówienia

Data publikacji
05 Jul 2026
Języki
Italian

Metadane referencyjne

Podstawa prawna
32014L0025

Identyfikatory referencyjne

ID przetargu
463339-2026

Dokumenty (1)

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