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26000064

Instituto Municipal de Informática de Barcelona·Barcelona, Spain·EUR 3.5M·Expired · Jul 29, 2026·Open·Services
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High valueStructured notice only
Oryginalny tytuł ogłoszenia

Spain – Customer Relation Management software development services – 26000064

50/100

Ocena szansy

Needs reviewMedium complexity
ServicesExpired
Skąd ta ocena?

Szansa

50 / 100

Złożoność

65 / 100

Czynniki ryzyka

Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...

Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.

Głęboka analiza portfolio

Głęboka analiza dopasowania firmy

Wykorzystuje:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Przegląd

Moderate opportunity

Kluczowe fakty

  • EUR 3.5M estimated value
  • Services contract
  • 1 lot
  • Duration 29 MONTH
  • Strategic definition, functional and technical design, configuration, customization, parameterization, integration, testing, deployment, implementation, training, change management, technical support, stabilization (corrective, adaptive, preventive, and evolutive maintenance), and continuous evolution of a CRM solution based on Salesforce Public Sector Solution for housing services management.
  • Includes sustainable public procurement measures.
Pokaż pełne podsumowanie

This tender by the Instituto Municipal de Informática de Barcelona seeks comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management of Barcelona City Council. It includes strategic definition, functional and technical design, configuration, customization, integration, testing, deployment, training, change management, technical support, and continuous evolution. The contract is open, with a single lot valued at €3,490,404.05, and a duration of 29 months. EU funding is indicated. Submission is electronic via the Barcelona procurement platform. The tender is in Catalan, with Spanish also accepted. No procurement documents were analyzed, so eligibility and award criteria are not specified.

Ryzyka

Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...

Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.

Analiza może być niepełna

Przeanalizowano tylko część dokumentacji. Pozostałe dokumenty mogą zawierać dodatkowe wymagania, certyfikaty lub dokumenty do złożenia.

Kluczowe wymagania

Technical

  • Services cover the full lifecycle from definition to continuous evolution.
  • Place of performance: Barcelona, Spain (NUTS: ES511).

Administrative

  • CRM solution must be based on Salesforce Public Sector Solution platform.

Wymagania mogą być niepełne.

Zamawiający

Lokalizacja

Barcelona, ESP

Profil zamawiającego

Otwórz profil

Identyfikator

P5801908D

Działalność

General public services

Części (1)

LOT-0001

26000064

Comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management, including strategy, design, configuration, development, integration, testing, deployment, training, support, and evolution. Sustainable procurement measures included.

ServicesEU fundedElectronic submission

EUR 3.5M

Szacowana wartość

Lokalizacja

ES511, Spain

Czas trwania

29 MONTH

Kategoria

Customer Relation Management software…

Termin

Expired Jul 29, 2026

Szczegóły zamówienia

Data publikacji
02 Jul 2026
Języki
Spanish, Cat

Metadane referencyjne

Podstawa prawna
32014L0024

Identyfikatory referencyjne

ID przetargu
457254-2026

Dokumenty (1)

Dokument zamówienia 1

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