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ID 8173 - Servizio di assistenza software on site a richiesta con emissione di ticket presso le sedi dell’Amministrazione e degli Enti della Regione Autonoma Friuli Venezia Giulia

Insiel S.p.A. con socio unico Friuli Venezia Giulia·Trieste, Italy·EUR 7.7M·Deadline Jun 30, 2027 · 356 days left·Open·Services·Framework
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High valueStructured notice only
Original notice title

Italy – Computer-related management services – ID 8173 - Servizio di assistenza software on site a richiesta con emissione di ticket presso le sedi dell’Amministrazione e degli Enti della Regione Autonoma Friuli Venezia Giulia

60/100

Opportunity Score

Needs reviewMedium complexity
ServicesFrameworkOpen
Why this score?

Opportunity

60 / 100

Complexity

40 / 100

Risk factors

The notice does not provide selection criteria, required documents, or award criteria weights. Bidders must access the...

As a framework agreement, actual contract value and volume are not guaranteed.

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 7.7M estimated value
  • Framework procurement
  • Services contract
  • 1 lot
  • On-site software assistance services upon request with ticket system
  • Service locations: offices of the Administration and Entities of the Autonomous Region Friuli Venezia Giulia (Trieste area)
Show full summary

This tender from Insiel SpA (Friuli Venezia Giulia, Italy) is for on-site software assistance services with a ticket system for a 48-month framework agreement. The estimated value is EUR 7,650,176, with a single lot (CPV 72510000). Submission is electronic, in Italian, by 30 June 2027. Award is based on best price-quality ratio. No selection criteria or required documents are specified in the available notice.

Risks

The notice does not provide selection criteria, required documents, or award criteria weights. Bidders must access the...

As a framework agreement, actual contract value and volume are not guaranteed.

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Framework agreement with reopening of competition (fa-wo-rc)

Administrative

Requirements may be incomplete.

Award Criteria

Lot 1

Quality criterion

Buyer

Name

Insiel S.p.A. con socio unico Friuli Venezia Giulia

Location

Trieste, ITA

Buyer profile

Open profile

Identifier

00118410323

Activity

General public services

Lots (1)

LOT-0001

ID 8173 - Servizio di assistenza software on site a richiesta con emissione di ticket presso le sedi dell’Amministrazione e degli Enti della Regione Autonoma Friuli Venezia Giulia

On-site software assistance services on demand with ticket issuance for the Administration and Entities of the Autonomous Region Friuli Venezia Giulia, for 48 months.

ServicesFrameworkEU fundedElectronic submission

EUR 7.7M

Estimated value

Location

Trieste, Italy

Category

Computer-related management services

Selection criteria

Quality

Deadline

Deadline Jun 30, 2027

Procurement Details

Publication date
19 May 2026
Notice type
Contract notice — standard
Languages
Italian

Reference metadata

Notice subtype
16
Notice version
1
Legal basis
32014L0024

Reference IDs

Tender ID
344858-2026

Documents (2)

Procurement document 1Submission portal 1

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