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Customer Service and Network Operation (CAU) Services for ITELAZPI, S.A.

ITELAZPI, S.A. - ITELAZPI, S.A.·Zamudio, Spain·EUR 2M·Expired · Sep 02, 2026·Open·Services
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High valueStructured notice only
Titre original de l'avis

Spain – IT services: consulting, software development, Internet and support – Contratación del Servicio de atención a clientes y operación de red (CAU) de ITELAZPI, SA.

60/100

Score d'opportunité

Needs reviewMedium complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

60 / 100

Complexité

45 / 100

Facteurs de risque

Structured data indicates EU funding, but XML states 'no-eu-funds'. This inconsistency may affect contract terms or bud...

Technical quality accounts for 49% of the award, but no sub-criteria or weighting details are provided in the notice. T...

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

Utilise:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Informations clés

Pouvoir adjudicateur
ITELAZPI, S.A. - ITELAZPI, S.A.
Pays
Espagne
CPV
72000000 - IT services: consulting, software development, Internet and support +1 autres
Date limite
Sep 02, 2026
Valeur estimée
EUR 2M

Aperçu

Moderate opportunity

Faits clés

  • EUR 2M estimated value
  • Services contract
  • 1 lot
  • Duration 2 YEAR
  • Customer service and network operation (CAU) services
  • IT support and consulting
Afficher le résumé complet

This tender by ITELAZPI, S.A. (a regional authority in Bizkaia, Spain) is for customer service and network operation services (CAU) for a period of two years, with the possibility of extension up to three additional years. The estimated contract value is €1,998,000. The procedure is open, electronic submission is required, and the language of the notice is Spanish. One lot is tendered. Award criteria are based on economic offer (51%) and technical quality (49%).

Risques

Structured data indicates EU funding, but XML states 'no-eu-funds'. This inconsistency may affect contract terms or bud...

Technical quality accounts for 49% of the award, but no sub-criteria or weighting details are provided in the notice. T...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • Variants not allowed

Administrative

  • Open procedure, electronic submission required
  • Language: Spanish (Basque may be accepted for documents; submission language likely Spanish)

Les exigences peuvent être incomplètes.

Critères d'attribution

Lot 1

Economic offer (51%) — 51%Technical quality of the proposal (49%) — 49%

Acheteur

Localisation

Zamudio, ESP

Profil acheteur

Ouvrir le profil

Identifiant

A95282216

Activité

General public services

Lots (1)

LOT-0001

Customer Service and Network Operation (CAU) Services for ITELAZPI, S.A.

Provision of customer service and network operation (CAU) services for ITELAZPI, S.A., primarily in Bizkaia, Spain. The contract includes IT support, call centre services, and network operations. Duration: 2 years, extendable up to 3 additional years.

ServicesEU fundedElectronic submission

EUR 2M

Valeur estimée

Localisation

ES213, Spain

Durée

2 YEAR

Catégorie

IT services: consulting

Critères d'attribution

Quality

Date limite

Expired Sep 02, 2026

Détails de la procédure

Date de publication
08 Jul 2026
Langues
Spanish

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
473382-2026

Documents (2)

Document de consultation 1Portail de soumission 1

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