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Customer Service Office Management and Software

Alcaldía del Ayuntamiento de Lora del Río·Lora del Río, Spain·EUR 991.7k·Expired · Aug 12, 2026·Open·Services
Titre original de l'avis

Spain – Administrative services for business operations – Servicio de gestión de la Oficina de Atención al Cliente del Servicio de Abastecimiento, Saneamiento y Depuración del municipio de Lora del Río, así como el software que permita todo el proceso de gestión dirigido a los usuarios del servicio, en base a lo establecido en el Decreto 120/1991 de 11 de junio, y demás legislación aplicable.

66/100

Score d'opportunité

Needs reviewMedium complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

66 / 100

Complexité

58 / 100

Facteurs de risque

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

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Informations clés

Pouvoir adjudicateur
Alcaldía del Ayuntamiento de Lora del Río
Pays
Espagne
CPV
75112000 - Administrative services for business operations
Date limite
Aug 12, 2026
Valeur estimée
EUR 991.7k

Aperçu

Moderate opportunity

Faits clés

  • EUR 991.7k estimated value
  • Services contract
  • 1 lot
  • Duration 4 YEAR
  • Management of the customer service office for the municipal water supply, sanitation and wastewater service in Lora del Río.
  • Provision of software to support the full user management process for the service.
Afficher le résumé complet

Open service contract for managing the customer service office of the water supply, sanitation and wastewater service of Lora del Río, including software to manage the full user process. The notice is for one lot, with an estimated contract value of EUR 991,651.18 and a 4-year duration. Electronic submission is required. The extracted TED XML notice was analyzed; no separate procurement document text beyond the XML notice was provided.

Risques

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • The contract is subject to harmonised procurement rules.

Administrative

  • Electronic submission is required.
  • The notice language is Spanish.

Critères d'attribution

Lot 1

Quality criterion: extension of morning opening hours, weight 8 (poi-exa). — 8%

Acheteur

Localisation

Lora del Río, ESP

Profil acheteur

Ouvrir le profil

Identifiant

30895820133342

Activité

General public services

Lots (1)

LOT-0000

Customer Service Office Management and Software

Service contract for managing the customer service office of the municipal water supply, sanitation and wastewater service in Lora del Río, including software supporting the full user management process. The lot information comes from the structured notice and XML notice.

ServicesEU fundedElectronic submission

EUR 991.7k

Valeur estimée

Localisation

ES618, Spain

Durée

4 YEAR

Catégorie

Administrative services

Critères d'attribution

Quality

Date limite

Expired Aug 12, 2026

Détails de la procédure

Date de publication
08 Jul 2026
Langues
Spanish

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
472803-2026

Documents (1)