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Communication Platform CS

Stichting Bevolkingsonderzoek Nederland·Utrecht, Netherlands·EUR 1.8M·Expired · Aug 03, 2026·Open·Services
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High value
Titre original de l'avis

Netherlands – Telecommunications services – Communicatieplatform CS

60/100

Score d'opportunité

Needs reviewMedium complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

60 / 100

Complexité

40 / 100

Facteurs de risque

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

Analyse approfondie du portefeuille

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Informations clés

Pouvoir adjudicateur
Stichting Bevolkingsonderzoek Nederland
Pays
Pays-Bas
CPV
64200000 - Telecommunications services +1 autres
Date limite
Aug 03, 2026
Valeur estimée
EUR 1.8M

Aperçu

Moderate opportunity

Faits clés

  • EUR 1.8M estimated value
  • Services contract
  • 1 lot
  • Duration 96 MONTH
  • Delivery, implementation, and management of a nationwide integrated communication platform
  • Integration of office telephony and contact center functionality into a single solution
Afficher le résumé complet

This tender seeks a single service provider for the delivery, implementation, and management of a national communication platform for Stichting Bevolkingsonderzoek Nederland (BVO NL) in the Netherlands. The platform must integrate office telephony and contact center functionality. The contract has an initial term of 4 years (estimated value €875,000 excl. VAT) with four optional extensions of 12 months each, up to a total maximum of 8 years (total estimated value €1,750,000 excl. VAT). The procedure is open, and submission is electronic via TenderNed. The original deadline was 3 August 2026, but a notice modification extended it to 14 September 2026.

Risques

Key procurement documents (Beschrijvend document) were not provided for analysis; full technical and contractual requir...

EU funding flag is inconsistent: structured data indicates EU-funded, XML notice states no EU funds. This may affect co...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • Single provider for the entire solution
  • Integrated solution combining office telephony and contact center
  • Implementation ready by 1 December 2026

Critères d'attribution

Lot 1

Quality - User-friendliness and functionality (weight 25) — 25%Quality - Management, continuity and future-proofness (weight 18) — 18%Quality - Integration and technical cooperation (weight 20) — 20%Quality - Implementation (weight 12) — 12%Quality - Socially Responsible Procurement (weight 5) — 5%Price - Inschrijfprijs (weight 20) — 20%

Acheteur

Localisation

Utrecht, NLD

Identifiant

230187225

Activité

Health

Lots (1)

LOT-0000

Communication Platform CS

One integrated solution for office telephony and contact center functionality, including delivery, implementation, and management nationwide.

ServicesEU fundedElectronic submission

EUR 1.8M

Valeur estimée

Localisation

Netherlands

Durée

96 MONTH

Catégorie

Telecommunications services

Critères d'attribution

Best price-quality ratio

Date limite

Expired Sep 14, 2026

Détails de la procédure

Date de publication
07 Jul 2026
Langues
Dutch

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
470182-2026

Documents (1)

Document de consultation 1

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