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Technical support service for users and maintenance of end-user IT equipment in the Central Organization, for the Deputy General Secretariat of Informatics of the CSIC

Secretaría General de la Agencia Estatal Consejo Superior de Investigaciones Científicas·Madrid, Spain·EUR 2.8M·Deadline Sep 14, 2026 · 19 days left·Open·Services
High valueStructured notice only
Titre original de l'avis

Spain – Computer facilities management services – Servicio de soporte técnico a usuarios y mantenimiento del parque informático de usuarios finales en la Organización Central, destinado a la Secretaría General Adjunta de Informática de la Agencia Estatal Consejo Superior de Investigaciones Científicas.

55/100

Score d'opportunité

Needs reviewMedium complexity
ServicesOpen
Pourquoi ce score ?

Opportunité

55 / 100

Complexité

65 / 100

Facteurs de risque

Structured data indicates EU funding, but XML notice explicitly states 'no-eu-funds'. This inconsistency may affect bud...

Procurement documents (technical specs, contract terms) were not analyzed. Critical details about service levels, penal...

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

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  • Market & Experience
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Aperçu

Moderate opportunity

Faits clés

  • EUR 2.8M estimated value
  • Services contract
  • 1 lot
  • Duration 18 MONTH
  • Technical support for users
  • Maintenance of end-user IT equipment
Afficher le résumé complet

Open tender by the Spanish National Research Council (CSIC) for technical support and maintenance of end-user IT equipment in its central organization. The contract spans 18 months with an estimated value of €2,756,678.4. Performance locations cover numerous NUTS regions across Spain. The tender uses an open procedure with award criteria combining price (42%) and quality (58%). EU funding indication is inconsistent between structured data (EU-funded) and XML notice (no EU funds). Only the notice was analyzed; no procurement documents were examined.

Risques

Structured data indicates EU funding, but XML notice explicitly states 'no-eu-funds'. This inconsistency may affect bud...

Procurement documents (technical specs, contract terms) were not analyzed. Critical details about service levels, penal...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • 18-month contract starting January 2027

Administrative

  • Electronic submission required
  • Language: Spanish

Les exigences peuvent être incomplètes.

Critères d'attribution

Lot 1

Quality criterion: Hourly pool – weight 20%20%Quality criterion: Additional improvements – weight 30%30%Price criterion: Economic offer – weight 42%42%Quality criterion: Control and monitoring systems – weight 8%8%

Acheteur

Localisation

Madrid, ESP

Profil acheteur

Ouvrir le profil

Identifiant

61707810214541

Activité

General public services

Lots (1)

LOT-0000

Technical support service for users and maintenance of end-user IT equipment in the Central Organization, for the Deputy General Secretariat of Informatics of the CSIC

Single lot covering technical support and maintenance of end-user IT equipment for CSIC's central organization. Scope described by reference to technical specifications (not analyzed). Duration 18 months, starting January 2027.

ServicesEU fundedElectronic submission

EUR 2.8M

Valeur estimée

Localisation

ES111, Spain

Durée

Dec 2026

Catégorie

Computer facilities management services

Critères d'attribution

Best price-quality ratio

Date limite

Deadline Sep 14, 2026

Détails de la procédure

Date de publication
07 Jul 2026
Langues
Spanish

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
469587-2026

Documents (1)

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