Assignment of the counter/help desk service of Amap spa
Titre original de l'avis
Italy – Drinking-water distribution – Affidamento del servizio di sportello di Amap spa
Score d'opportunité
Pourquoi ce score ?
Opportunité
50 / 100
Complexité
40 / 100
Facteurs de risque
Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...
Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...
Analyse approfondie du portefeuille
Utilise:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Aperçu
Moderate opportunityFaits clés
- EUR 1.6M estimated value
- Services contract
- 1 lot
- Duration until Aug 2027
- Counter/help desk service for AMAP S.p.A., likely handling customer inquiries related to water distribution.
- Service location: Palermo (PA), Italy.
Afficher le résumé complet
Open tender for the assignment of the counter/help desk service of AMAP S.p.A., the water utility company in Palermo, Italy. The contract is for 1 year (2026-09-01 to 2027-09-01) with an option for a 1-year extension and a 20% increase. Estimated value: €1,607,100. Award criteria are 75% quality (experience, organization, knowledge of management programs) and 25% price. Submission deadline: 2026-07-30 07:00 UTC. Electronic submission is allowed. There is a conflict regarding EU funding: structured data indicates EU-funded, but XML notice states 'no-eu-funds'.
Risques
Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...
Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...
L'analyse peut être incomplète
Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.
Exigences clés
Technical
- Provide counter/help desk services for water utility customers.
- Demonstrate experience and competence in similar services.
- Propose an efficient organization of the service.
Les exigences peuvent être incomplètes.
Critères d'attribution
Lot 1
Acheteur
Localisation
PALERMO (PA), ITA
Identifiant
04797200823
Activité
General public services
Lots (1)
LOT-0001
Assignment of the counter/help desk service of Amap spa
Provision of counter/help desk services for AMAP S.p.A. in Palermo, Italy. Service includes customer management, water-related inquiries, and use of management software. Duration: 1 year with possible 1-year extension and 20% scope increase. CPV: 65111000 (Drinking-water distribution).
EUR 1.6M
Valeur estimée
Localisation
Durée
Catégorie
Critères d'attribution
Date limite
Détails des critères
Esperienza e competenza
organizzazione del servizio
conoscenza dei programmi gestionali utilizzati
ribasso unico sull'importo a base di gara
Note sur la valeur
Afficher les données TED originales
Titre original du lot
Affidamento del servizio di sportello di Amap spa
Description TED originale
Affidamento del servizio di sportello di Amap spa
Détails de la procédure
- Date de publication
- 05 Jul 2026
- Langues
- Italian
Métadonnées de référence
- Base juridique
- 32014L0025
Identifiants de référence
- ID de l'appel d'offres
- 463339-2026
Documents (1)
Appels d'offres similaires
France – Drinking-water distribution – Marché d'exploitation du service public de l'eau potable des communes de Saint-Jean-de-la-Porte et de Saint-Pierre-d'Albigny
France – Drinking-water distribution – Concession des services publics de l'eau potable et de l'assainissement collectif de Nîmes Métropole
France – Water distribution and related services – Concession des services publics de l'eau potable et de l'assainissement collectif
Score d'opportunité
Pourquoi ce score ?
Opportunité
50 / 100
Complexité
40 / 100
Facteurs de risque
Only 24 days from publication to submission. Bidders may have insufficient time to prepare a comprehensive quality prop...
Procurement documents (capitolato, etc.) were not analyzed. Critical details on service requirements, ESPD, and evaluat...
Analyse approfondie du portefeuille
Utilise:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications