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26000064

Instituto Municipal de Informática de Barcelona·Barcelona, Spain·EUR 3.5M·Expired · Jul 29, 2026·Open·Services
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High valueStructured notice only
Titre original de l'avis

Spain – Customer Relation Management software development services – 26000064

50/100

Score d'opportunité

Needs reviewMedium complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

50 / 100

Complexité

65 / 100

Facteurs de risque

Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...

Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

Utilise:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Informations clés

Pouvoir adjudicateur
Instituto Municipal de Informática de Barcelona
Pays
Espagne
CPV
72212445 - Customer Relation Management software development services +1 autres
Date limite
Jul 29, 2026
Valeur estimée
EUR 3.5M

Aperçu

Moderate opportunity

Faits clés

  • EUR 3.5M estimated value
  • Services contract
  • 1 lot
  • Duration 29 MONTH
  • Strategic definition, functional and technical design, configuration, customization, parameterization, integration, testing, deployment, implementation, training, change management, technical support, stabilization (corrective, adaptive, preventive, and evolutive maintenance), and continuous evolution of a CRM solution based on Salesforce Public Sector Solution for housing services management.
  • Includes sustainable public procurement measures.
Afficher le résumé complet

This tender by the Instituto Municipal de Informática de Barcelona seeks comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management of Barcelona City Council. It includes strategic definition, functional and technical design, configuration, customization, integration, testing, deployment, training, change management, technical support, and continuous evolution. The contract is open, with a single lot valued at €3,490,404.05, and a duration of 29 months. EU funding is indicated. Submission is electronic via the Barcelona procurement platform. The tender is in Catalan, with Spanish also accepted. No procurement documents were analyzed, so eligibility and award criteria are not specified.

Risques

Eligibility criteria, award criteria, and required documents are not specified in the available data. This could lead t...

Official language is Catalan; Spanish is also accepted but may limit non-Catalan-speaking bidders.

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • Services cover the full lifecycle from definition to continuous evolution.
  • Place of performance: Barcelona, Spain (NUTS: ES511).

Administrative

  • CRM solution must be based on Salesforce Public Sector Solution platform.

Les exigences peuvent être incomplètes.

Acheteur

Localisation

Barcelona, ESP

Profil acheteur

Ouvrir le profil

Identifiant

P5801908D

Activité

General public services

Lots (1)

LOT-0001

26000064

Comprehensive CRM solution services based on Salesforce Public Sector Solution for housing management, including strategy, design, configuration, development, integration, testing, deployment, training, support, and evolution. Sustainable procurement measures included.

ServicesEU fundedElectronic submission

EUR 3.5M

Valeur estimée

Localisation

ES511, Spain

Durée

29 MONTH

Catégorie

Customer Relation Management software…

Date limite

Expired Jul 29, 2026

Détails de la procédure

Date de publication
02 Jul 2026
Langues
Spanish, Cat

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
457254-2026

Documents (1)

Document de consultation 1

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