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Open procedure for the acquisition of technological ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto' including the Vicenza museum circuit and related cultural and tourist sites in the Veneto region

Fondazione Arena di Verona·VERONA (VR), Italy·EUR 2.2M·Expired · Jul 27, 2026·Open·Services
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High valueStructured notice only
Titre original de l'avis

Italy – Information technology services – Procedura aperta per l'acquisizione di servizi tecnologici di bigliettazione del sito seriale UNESCO Città di Vicenza e le ville del Palladio nel Veneto che comprende il circuito museale vicentino e siti affini di interesse culturale e turistico presenti sul territorio veneto - CUP B85J23000000001

65/100

Score d'opportunité

Needs reviewHigh complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

65 / 100

Complexité

80 / 100

Facteurs de risque

Structured data flags EU funding (true) but XML notice shows 'no-eu-funds'. This inconsistency could affect financial c...

Data migration from legacy system without service disruption is a critical requirement with high risk of failure if not...

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

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Informations clés

Pouvoir adjudicateur
Fondazione Arena di Verona
Pays
Italie
CPV
72222300 - Information technology services
Date limite
Jul 27, 2026
Valeur estimée
EUR 2.2M

Aperçu

Moderate opportunity

Faits clés

  • EUR 2.2M estimated value
  • Services contract
  • 1 lot
  • Duration until Jan 2031
  • Acquisition of technological ticketing services for the UNESCO serial site Vicenza and Palladian Villas, including Vicenza museum circuit and related cultural/tourist sites in Veneto.
  • Design and development of front-end sales portal and back-office panel with UX/UI and WCAG 2.1 accessibility.
Afficher le résumé complet

Open procedure for IT ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto', including the Vicenza museum circuit and related cultural and tourist sites. Single lot, 4-year contract, estimated value €2,180,000. Award criteria: 80% quality, 20% price. EU funding status inconsistent. Submission deadline 27 July 2026.

Risques

Structured data flags EU funding (true) but XML notice shows 'no-eu-funds'. This inconsistency could affect financial c...

Data migration from legacy system without service disruption is a critical requirement with high risk of failure if not...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • UX/UI for ticket sales portal (10%) and back-office panel (6%).
  • WCAG 2.1 accessibility compliance (3%).
  • SLA improvement: availability and RPO/RTO (5%).

Les exigences peuvent être incomplètes.

Critères d'attribution

Lot 1

Quality: UX/UI of sales portal - 10 — 10%Quality: UX/UI of back-office panel - 6 — 6%Quality: Accessibility WCAG 2.1 - 3 — 3%Quality: Improvement of SLA (availability/RPO/RTO) - 5 — 5%Quality: Improvement of technical support levels - 5 — 5%Quality: Resilience solutions - 4 — 4%Quality: Training plan and documentation - 8 — 8%Quality: Migration plan and no-disruption start-up - 8 — 8%Quality: Compatibility with readers/turnstiles - 6 — 6%Quality: OTA distribution - 5 — 5%Quality: Sales increase initiatives - 5 — 5%Quality: Anti-fraud technologies - 5 — 5%Quality: API quality - 10 — 10%Price: Commission percentage reduction - 10 — 10%Price: Increase on included seats - 5 — 5%Price: List price levels - 5 — 5%

Acheteur

Localisation

VERONA (VR), ITA

Profil acheteur

Ouvrir le profil

Identifiant

00231130238

Activité

Recreation, culture and religion

Lots (1)

LOT-0001

Open procedure for the acquisition of technological ticketing services for the UNESCO serial site 'City of Vicenza and the Palladian Villas of the Veneto' including the Vicenza museum circuit and related cultural and tourist sites in the Veneto region

Single lot covering design, development, migration, and operation of a ticketing system including front-end sales portal, back-office panel, API interoperability, compatibility with existing readers/turnstiles, integration with OTAs, anti-counterfeiting measures, and support.

ServicesEU fundedElectronic submission

EUR 2.2M

Valeur estimée

Localisation

VICENZA (VI), Italy

Durée

Jan 2027 - Jan 2031

Catégorie

Information technology services

Critères d'attribution

Best price-quality ratio

Date limite

Expired Jul 27, 2026

Détails de la procédure

Date de publication
24 Jun 2026
Langues
Italian

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
438580-2026

Documents (1)

Document de consultation 1

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