Service Center Contract
Titre original de l'avis
Denmark – Business services: law, marketing, consulting, recruitment, printing and security – Genudbud af kontrakt om levering af servicecenter
Score d'opportunité
Pourquoi ce score ?
Opportunité
67 / 100
Complexité
58 / 100
Facteurs de risque
Important procurement documents appear available through the tender portal, but the extracted text does not include the...
Minimum average annual turnover of DKK 20 million is required for the last three available financial years.
Analyse approfondie du portefeuille
Utilise:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Aperçu
Moderate opportunityFaits clés
- DKK 72M estimated value
- Services contract
- 1 lot
- Duration 8 YEAR
- Service center operation for DSB Ejendomme as the central entry point for property-operations inquiries.
- Correct routing, registration and channel management of requests across stations, buildings and other facilities.
Afficher le résumé complet
DSB is retendering an 8-year services contract for a service center at its headquarters in Høje Taastrup, with an option for internal services and reception. The estimated contract value is DKK 72 million. Submission is electronic and the deadline is 2026-08-10 07:00 UTC. The notice indicates the tender documents were changed and should be reviewed carefully.
Risques
Important procurement documents appear available through the tender portal, but the extracted text does not include the...
Minimum average annual turnover of DKK 20 million is required for the last three available financial years.
L'analyse peut être incomplète
Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.
Exigences clés
Technical
- The contract duration is 8 years.
- Variant tenders are not allowed.
Administrative
- Electronic submission is required.
Critères d'attribution
Lot 1
Acheteur
Nom
Localisation
Taastrup, DNK
Profil acheteur
Identifiant
25 05 00 53
Activité
Railway services
Lots (1)
LOT-0000
Service Center Contract
Single lot for delivery of a service center for DSB Ejendomme, acting as the central intake for property-operation requests across stations, buildings and other facilities. The scope includes routing, registration and handling of requests, with an option for internal services and reception supporting DSB headquarters. The lot information comes from structured data and the notice text.
EUR 9.6M
Valeur estimée
Localisation
Durée
Catégorie
Critères d'attribution
Date limite
Détails des critères
Underkriteriet udgøres af den evalueringstekniske pris, jf. bilag 3.
Underkriteriet udgøres af følgende delkriterier med deres respektive vægtning: • Delkriterium 1 – Uddannelse og oplæring 35% • Delkriterium 2 – Robust bemanding og fraværshåndtering 35 % • Delkriterium 3 – Driftsikkerhed 30 %. Hvad der tillægges positiv betydning ved evaluering af de enkelte delkriterier, fremgår af kontraktbilag 10 – Kvalitetsbesvarelse.
Codes CPV supplémentaires
Note sur la valeur
Afficher les données TED originales
Titre original du lot
Genudbud af kontrakt om levering af servicecenter
Description TED originale
DSB udbyder en kontrakt om levering af servicecenter med option på intern service og reception til DSB's hovedkontor. Servicecenteret i DSB Ejendomme er den centrale indgang for alle henvendelser relateret til ejendomsdrift på tværs af stationer, bygninger og andre faciliteter. Centeret sikrer, at alle opgaver bliver korrekt visiteret, registreret og kanalstyret, så driften er effektiv og transparent for alle involverede parter. Intern Service understøtter den daglige drift af DSB’s hovedkontor ved at varetage en række praktiske og administrative serviceopgaver, som sikrer, at huset fungerer effektivt i forhold til post, adgang, håndværkere, cykler, flagning og velkomst til nye medarbejdere. Receptionen skal sikre en professionel og venlig modtagelse af gæster, håndværkere og medarbejdere i DSB’s hovedkontor, samt understøtte huset med praktiske service- og koordineringsopgaver. Udbuddet er et genudbud. Der er foretaget ændringer af udbudsmaterialet, og tilbudsgiver opfordres derfor til at læse udbudsmaterialet nøje igennem.
Détails de la procédure
- Date de publication
- 14 Jun 2026
- Langues
- Danish
Métadonnées de référence
- Base juridique
- 32014L0025
Identifiants de référence
- ID de l'appel d'offres
- 407935-2026
Documents (1)
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Score d'opportunité
Pourquoi ce score ?
Opportunité
67 / 100
Complexité
58 / 100
Facteurs de risque
Important procurement documents appear available through the tender portal, but the extracted text does not include the...
Minimum average annual turnover of DKK 20 million is required for the last three available financial years.
Analyse approfondie du portefeuille
Utilise:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications