France – Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment – Infogérance support digital workplace de la RATP
Opportunity Score
Confidence: 60%
Complexity: high
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This is a single-lot framework agreement for IT support services (digital workplace) for RATP, covering 27,000+ workstations and related equipment. The framework is mono-attributor (single awardee) with no minimum order value and a maximum of €70,000,000 over the total duration (up to 7 years). Services include remote and on-site support, logistics, maintenance, packaging, and governance. The contract is primarily in French, with electronic submission mandatory via BravoSolution. Award criteria are quality-based only, detailed in procurement documents. The tender encourages partnerships with the protected and adapted work sector (EA/ESAT).
Strengths
Documents available
SME suitable
Electronic submission
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Single framework agreement with no minimum and maximum of €70,000,000
- Initial duration: 48 months, with tacit renewal three times for 12 months each (total up to 7 years)
- Price revision applicable
Buyer
Name
RATP
Location
Paris, FRA
Website
Buyer profile
Identifier
77566343801906
Lots (1)
Single lot covering all digital workplace support services for RATP. Includes initialization, managed services (remote, proximity, logistics, specific maintenance, packaging), associated services (deployment, moves, technical assistance), complementary services, and reversibility. The fleet includes approx. 27,000 workstations, 34,000 screens, 19,000 docking stations, 4,000 printers/scanners/faxes, 20,000 fixed phones, 31,000 mobile devices, and other peripherals.
Procurement Details
Publication
11 Jun 2026
Deadline
—
Procedure
open
Contract
services
Duration
2555 DAY
Language
FRA
Publication #
405245-2026
Classification
Performance: France
Documents (2)
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Opportunity Score
Confidence: 60%
Complexity: high
—
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation