France – IT services: consulting, software development, Internet and support – Solution type CCaaS - RETA
Opportunity Score
Confidence: 35%
Complexity: medium
3 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
SNCF Gares & Connexions procures a CCaaS (Contact Center as a Service) solution for regenerating its RETA emergency call system. The contract is a framework agreement for services, with a single lot, estimated 50-60 licenses. Negotiated procedure with call for competition. Submission deadline: 2026-06-22. No monetary value or detailed criteria available in the provided data.
Strengths
Medium complexity
3 days left
SME suitable
Risks
Submission deadline in 3 days
No procurement documents available
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission via Bravosolution portal (Open portal).
- Submission language: French.
- Variants not allowed.
Buyer
Name
SNCF Gares & Connexions
Location
PARIS, FRA
Website
Buyer profile
Identifier
507 523 801 02157
Lots (1)
Acquisition of a CCaaS solution for routing emergency calls (BAU) to call centers (CGA) and processing via HMI. Framework agreement for services.
Procurement Details
Publication
09 Jun 2026
Deadline
22 Jun 2026, 16:00
Procedure
open
Contract
services
Duration
2920 DAY
Language
FRA
Publication #
398598-2026
Classification
Performance: France
Documents (1)
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Opportunity Score
Confidence: 35%
Complexity: medium
3 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation