Spain – System and support services – Suscripción, soporte y evolución del sistema de Contact Center. Expediente 2026/SCON-ASU/000010
Opportunity Score
Confidence: 40%
Complexity: medium
23 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
This tender by Servicios de la Comarca de Pamplona S.A. (Spain) covers the subscription, support, and evolution of a Contact Center system, with an estimated value of €363,183.92 over 3 years. The procedure is open, and submissions are electronic in Spanish. The structured data shows 4 lots, but only Lot 1 (LOT-0002) has a detailed description and value; the other lots lack identifiers and titles, indicating possible structured data issues. Procurement documents were not analyzed. Key risks include missing details for lots 2-4 and reliance on Spanish-language procurement documents.
Strengths
Documents available
Open procedure
Medium complexity
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission is required.
- All submissions must be in Spanish.
- Tender requires compliance with Directive 2014/24/EU.
Buyer
Name
Servicios de la Comarca de Pamplona , S.A.
Location
Pamplona, ESP
Website
Buyer profile
Identifier
A31118441
Lots (3)
Subscription, support, and evolution of the Contact Center system.
Lot with additional CPV 72267000 (software maintenance) and quality award criteria. No further details provided.
Lot with additional CPV 72000000 (IT services) and quality award criteria. No further details.
Procurement Details
Publication
09 Jun 2026
Deadline
10 Jul 2026, 11:00
Procedure
open
Contract
services
Duration
3 YEAR
Language
SPA
Publication #
397807-2026
Classification
Performance: Spain
Documents (2)
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Opportunity Score
Confidence: 40%
Complexity: medium
23 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation