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Subscription, Support and Evolution of the Contact Center System

Servicios de la Comarca de Pamplona , S.A.·Pamplona, Spain·EUR 363.2k·Expired · Jul 10, 2026·Open·Services
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Structured notice only
Titre original de l'avis

Spain – System and support services – Suscripción, soporte y evolución del sistema de Contact Center. Expediente 2026/SCON-ASU/000010

50/100

Score d'opportunité

Needs reviewLow complexity
ServicesExpired
Pourquoi ce score ?

Opportunité

50 / 100

Complexité

30 / 100

Facteurs de risque

EU funding flag contradicts between structured data (true) and XML (no-eu-funds), potentially affecting project viabili...

Submission deadline differs: structured data says 11:00, XML says 13:00. Could lead to late submission if misinterprete...

Analyse approfondie du portefeuille

Analyse approfondie de l'adéquation entreprise

Utilise:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Informations clés

Pouvoir adjudicateur
Servicios de la Comarca de Pamplona , S.A.
Pays
Espagne
CPV
48000000 - Software package and information systems +4 autres
Date limite
Jul 10, 2026
Valeur estimée
EUR 363.2k

Aperçu

Moderate opportunity

Faits clés

  • EUR 363.2k estimated value
  • Services contract
  • 1 lot
  • Duration 3 YEAR
  • Subscription, support, and evolution of a Contact Center system.
  • Includes software and system support services (CPV 72250000).
Afficher le résumé complet

Open tender by Servicios de la Comarca de Pamplona, S.A. for the subscription, support, and evolution of a Contact Center system in Pamplona, Spain. Single lot, 3-year contract, estimated value €363,183.92. Award criteria: price (20%), quality (80%). Submission deadline: 2026-07-10T11:00 (structured data) or 13:00 (XML notice). EU funding status inconsistent (structured: true, XML: no-eu-funds). No procurement documents analyzed.

Risques

EU funding flag contradicts between structured data (true) and XML (no-eu-funds), potentially affecting project viabili...

Submission deadline differs: structured data says 11:00, XML says 13:00. Could lead to late submission if misinterprete...

L'analyse peut être incomplète

Seule une partie des documents de consultation a été analysée. Des exigences, certificats ou documents de soumission supplémentaires peuvent exister dans les documents restants.

Exigences clés

Technical

  • Open procedure.
  • Duration: 3 years.

Administrative

  • Electronic submission required.

Les exigences peuvent être incomplètes.

Critères d'attribution

Lot 1

Price - 20% — 20%Quality (automatically assessed) - 30% — 30%Quality (subject to judgment) - 50% — 50%

Acheteur

Localisation

Pamplona, ESP

Profil acheteur

Ouvrir le profil

Identifiant

A31118441

Activité

General public services

Lots (1)

LOT-0002

Subscription, Support and Evolution of the Contact Center System

Subscription, support, and evolution of the Contact Center system, including software and system support services, software maintenance, and license management.

SuppliesEU fundedElectronic submissionSME suitable

EUR 363.2k

Valeur estimée

Localisation

ES220, Spain

Durée

3 YEAR

Catégorie

Software package and information systems

Critères d'attribution

Best price-quality ratio

Date limite

Expired Jul 10, 2026

Détails de la procédure

Date de publication
09 Jun 2026
Langues
Spanish

Métadonnées de référence

Base juridique
32014L0024

Identifiants de référence

ID de l'appel d'offres
397807-2026

Documents (1)

Document de consultation 1

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