Italy – Collection agency services – PROCEDURA APERTA PER L'AFFIDAMENTO DEL SERVIZIO DI SOLLECITO TELEFONICO DEI CREDITI VANTATI DA MM S.P.A. NEI CONFRONTI DEGLI UTENTI RELATIVAMENTE A FATTURE INERENTI ALLA FORNITURA DEL SERVIZIO IDRICO INTEGRATO
Opportunity Score
Confidence: 70%
Complexity: medium
10 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation
AI Analysis Summary
Open tender by MM S.p.A., an Italian water utility, for telephone collection services of overdue water bills. Two lots are available: Lot 1 targets debts with no prior recovery action, Lot 2 targets debts where a friendly reminder has been sent. Total estimated value €1,080,787.47, with lot values €869,342.63 and €211,444.84. Duration 24 months, with possible renewal of 12 months and quinto d'obbligo. Award based on price and quality (details in procurement documents). Submission deadline: 2026-06-29T12:00:00Z. Electronic submission required, language Italian only. Tenderers may submit for up to 2 lots but can win only 1. Procurement documents available online but not analyzed.
Strengths
Documents available
Open procedure
Medium complexity
Risks
Submission deadline in 10 days
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
- Electronic submission via Open portal
- Language of submission: Italian
- Deadline: 2026-06-29T12:00:00Z (CEST: 14:00)
Buyer
Name
MM S.p.A.
Location
Milano, ITA
Website
Buyer profile
Identifier
01742310152
Lots (2)
Telephone contact of debtors (active and ceased water utility users) for recovery of invoices overdue by at least 30 days, where no recovery action has been taken under ARERA resolution 311/2019.
Telephone contact of debtors for recovery of invoices overdue by at least 30 days after a friendly reminder via registered mail or PEC has been sent under ARERA resolution 311/2019.
Procurement Details
Publication
12 May 2026
Deadline
29 Jun 2026, 12:00
Procedure
open
Contract
services
Duration
24 MONTH
Language
ITA
Publication #
328133-2026
Classification
Performance: Italy
Documents (2)
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Opportunity Score
Confidence: 70%
Complexity: medium
10 days
Deadline
services
Contract
Deep Portfolio Analysis
- Company fit score
- Missing certificates
- Eligibility blockers
- Bid / No-Bid recommendation