Level 1 Service Desk Support
Original notice title
Switzerland – Computer support and consultancy services – MP 2025.09.795 - Support niveau 1 Service Desk
Opportunity Score
Why this score?
Opportunity
0 / 100
Complexity
0 / 100
Risk factors
Submission deadline in 11 days
No procurement documents available
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- Transports publics de la région lausannoise sa
- Country
- Switzerland
- CPV
- 72600000 - Computer support and consultancy services
- Deadline
- Nov 26, 2026
AI tender analysis
Tenderwize prepares an AI analysis of this tender based on the TED notice and procurement documents: scope of work, key requirements, eligibility criteria, risks and questions for the buyer. The analysis is generated when the tender is opened.
Award Criteria
Lot 1
Buyer
Location
Renens, CHE
Identifier
344faea1-0c77-4243-91ae-3b82e297bc72
Activity
Urban railway, tramway, trolleybus or bus services
Lots (1)
LOT-0000
MP 2025.09.795 - Support niveau 1 Service Desk
Cet appel d’offres porte sur les services de support IT de premier niveau (support téléphonique, prise en compte des requêtes électroniques, prise en charge et résolution des incidents, et réalisation des demandes de service qui relèvent du Service Desk) pour une durée initiale de quatre ans, avec possibilité de prolongation d’une année. Le marché est composé d'une tranche ferme couvrant les prestations ordinaires de Service Desk, principalement réalisées sur site, ainsi que d'une tranche optionnelle permettant de répondre à des besoins complémentaires ou ponctuels. Les ressources nécessaires pour la tranche ferme sont évaluées à au moins 4 ETP (Equivalents Temps Plein) pour réaliser l’ensemble des prestations.
Location
Duration
Category
Award Criteria
Award details
Critères d’adjudication
Procurement Details
- Publication date
- 12 Nov 2026
- Languages
- French
Reference metadata
- Legal basis
- 32014L0025
Reference IDs
- Tender ID
- 790744-2026
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Opportunity Score
Why this score?
Opportunity
0 / 100
Complexity
0 / 100
Risk factors
Submission deadline in 11 days
No procurement documents available
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications