Infrastructure Helpdesk and Support Services
Original notice title
Croatia – Helpdesk and support services – SERVISNA PODRŠKA ZA INFRASTRUKTURU
Opportunity Score
Why this score?
Opportunity
0 / 100
Complexity
0 / 100
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- Klinički bolnički centar Rijeka
- Country
- Croatia
- CPV
- 72253000 - Helpdesk and support services
- Deadline
- Dec 04, 2026
- Estimated value
- EUR 306k
AI tender analysis
Tenderwize prepares an AI analysis of this tender based on the TED notice and procurement documents: scope of work, key requirements, eligibility criteria, risks and questions for the buyer. The analysis is generated when the tender is opened.
Award Criteria
Lot 1
Buyer
Location
Rijeka, HRV
Website
Buyer profile
Identifier
40237608715
Activity
Health
Lots (1)
LOT-0000
SERVISNA PODRŠKA ZA INFRASTRUKTURU
Predmet nabave obuhvaća ekspertnu IT podršku u svrhu osiguravanja dostupnosti IT opreme i aplikativnih servisa koji podržavaju poslovne servise Naručitelja. Dostupnost predmetnih servisa osigurava se kroz redovite preglede, preventivno održavanja, reaktivno održavanje te uspostavu funkcionalnosti u slučaju incidenta.
EUR 306k
Estimated value
Location
Duration
Category
Award Criteria
Award details
Cijena ponude
Vrijeme odziva na kritičan incident je drugi kriterij za određivanje ENP. Maksimalni broj bodova koji ponuditelj može dobiti po ovom kriteriju je 30 bodova. Minimalno Vrijeme odziva na kritičan incident iznosi 60 minuta. Ukoliko ponuditelj ponudi „Vrijeme odziva na kritičan incident“ manje od 60 minuta, njegova ponuda će biti odbijena. Bodovi se dodjeljuju na slijedeći način: RED. BR. VRIJEME ODZIVA NA KRITIČAN INCIDENT BROJ BODOVA 1 manje od 30 minuta 30 2 od 31 minuta do 59 minuta 15 3 60 minuta 0
Procurement Details
- Publication date
- 03 Nov 2026
- Languages
- Croatian
Reference metadata
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 764358-2026
Documents (1)
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Opportunity Score
Why this score?
Opportunity
0 / 100
Complexity
0 / 100
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications