Customer Service Office Management and Software

Alcaldía del Ayuntamiento de Lora del Río·Lora del Río, Spain·EUR 991.7k·Expired · Aug 12, 2026·Open·Services

Original notice title

Spain – Administrative services for business operations – Servicio de gestión de la Oficina de Atención al Cliente del Servicio de Abastecimiento, Saneamiento y Depuración del municipio de Lora del Río, así como el software que permita todo el proceso de gestión dirigido a los usuarios del servicio, en base a lo establecido en el Decreto 120/1991 de 11 de junio, y demás legislación aplicable.

66/100

Opportunity Score

Needs reviewMedium complexity

ServicesExpired

Why this score?

Opportunity

66 / 100

Complexity

58 / 100

Risk factors

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Overview

Moderate opportunity

Key Facts

EUR 991.7k estimated value
Services contract
1 lot
Duration 4 YEAR
Management of the customer service office for the municipal water supply, sanitation and wastewater service in Lora del Río.
Provision of software to support the full user management process for the service.

Show full summary

Open service contract for managing the customer service office of the water supply, sanitation and wastewater service of Lora del Río, including software to manage the full user process. The notice is for one lot, with an estimated contract value of EUR 991,651.18 and a 4-year duration. Electronic submission is required. The extracted TED XML notice was analyzed; no separate procurement document text beyond the XML notice was provided.

Risks

Important procurement documents were not provided as extracted text, so detailed contractual, technical, and administra...

The XML notice contains additional award criteria beyond the single criterion captured in structured data, so the full...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

The contract is subject to harmonised procurement rules.

Administrative

Electronic submission is required.
The notice language is Spanish.

Award Criteria

Lot 1

Quality criterion: extension of morning opening hours, weight 8 (poi-exa). — 8%

Buyer

Name

Alcaldía del Ayuntamiento de Lora del Río

Location

Lora del Río, ESP

[email protected]

Website

loradelrio.es/

Buyer profile

Open profile

Identifier

30895820133342

Activity

General public services

Lots (1)

LOT-0000