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Provision of fixed telephone network services for the Agency for Social Assistance and its territorial structures

АГЕНЦИЯ ЗА СОЦИАЛНО ПОДПОМАГАНЕ·София, Bulgaria·EUR 939.8k·Expired · Aug 03, 2026·Open·Services
Structured notice only
Original notice title

Bulgaria – Telecommunications services – „ОСИГУРЯВАНЕ НА ДАЛЕКОСЪОБЩИТЕЛНИ УСЛУГИ ЧРЕЗ ФИКСИРАНА ТЕЛЕФОННА МРЕЖА ОТ ЛИЦЕНЗИРАН ОПЕРАТОР ЗА НУЖДИТЕ НА АГЕНЦИЯТА ЗА СОЦИАЛНО ПОДПОМАГАНЕ И ТЕРИТОРИАЛНИТЕ Й СТРУКТУРИ И ПРОЕКТ BG05SFPR002-2.007 „ПОВИШАВАНЕ НА КАПАЦИТЕТА НА СЛУЖИТЕЛИТЕ НА АГЕНЦИЯТА ЗА СОЦИАЛНО ПОДПОМАГАНЕ ВЪВ ВРЪЗКА С МОДЕРНИЗИРАНЕ НА СИСТЕМИТЕ ЗА СОЦИАЛНА ЗАКРИЛА – КОМПОНЕНТ 2““

60/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Why this score?

Opportunity

60 / 100

Complexity

50 / 100

Risk factors

The tender requires valid license for fixed telephone services in Bulgaria. Bidders without such license or equivalent...

Only ~28 days from publication to deadline; preparation of detailed pricing proposal and technical response may be rush...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Tender facts

Contracting authority
АГЕНЦИЯ ЗА СОЦИАЛНО ПОДПОМАГАНЕ
Country
Bulgaria
CPV
64200000 - Telecommunications services
Deadline
Aug 03, 2026
Estimated value
EUR 939.8k

Overview

Moderate opportunity

Key Facts

  • EUR 939.8k estimated value
  • Services contract
  • 1 lot
  • Duration 36 MONTH
  • Provision of fixed telephone services (POTS and ISDN BRA) for the Agency for Social Assistance and its territorial structures in Bulgaria.
  • Real-time voice transmission for national and international calls (EU), including calls to mobile and fixed networks.
Show full summary

This open tender by the Bulgarian Agency for Social Assistance seeks a licensed operator to provide fixed telephone network services (POTS and ISDN BRA) for the Agency and its territorial structures, including a toll-free number for a call center under an EU-funded project. The contract is for 36 months with an estimated value of €939,760.79. Only Lot 1 is tendered; Lot 2 (call center) is excluded. Submission deadline is 2026-08-03T23:59:59+03:00 via the CAIS EOP platform.

Risks

The tender requires valid license for fixed telephone services in Bulgaria. Bidders without such license or equivalent...

Only ~28 days from publication to deadline; preparation of detailed pricing proposal and technical response may be rush...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Certifications

  • Must be a licensed operator for public fixed electronic communications networks and telephone services in Bulgaria.
  • License must be valid for the entire contract duration.

Administrative

  • Electronic submission via the CAIS EOP platform is mandatory.

Requirements may be incomplete.

Award Criteria

Lot 1

Price criterion (K1) with a 60% weight, based on multiple pricing components. — 60%Quality criterion (K2) with a 40% weight, assessing technical features. — 40%

Buyer

Location

София, BGR

Buyer profile

Open profile

Identifier

121015056

Activity

Social protection

Lots (1)

LOT-0001

Provision of fixed telephone network services for the Agency for Social Assistance and its territorial structures

Provision of real-time voice transmission for national and international calls (EU), compatibility with the contracting authority's equipment, and a toll-free 0800 number for the call center under project BG05SFPR002-2.007. Services include maintenance of fixed telephone lines (POTS and ISDN BRA) with the possibility to update the list of posts. Performance in Bulgaria.

ServicesEU fundedElectronic submission

EUR 939.8k

Estimated value

Location

BG411, Bulgaria

Duration

36 MONTH

Category

Telecommunications services

Award Criteria

Best price-quality ratio

Deadline

Expired Aug 03, 2026

Procurement Details

Publication date
05 Jul 2026
Languages
Bulgarian

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
461382-2026

Documents (1)

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