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Development of intelligent automation technologies (RPA+AI) and process mining software for Balearic Islands administration

Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones·Palma, Spain·EUR 11.8M·Expired · Jul 29, 2026·Open·Services
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High value
Original notice title

Spain – Software programming and consultancy services – Contrato mixto de servicios de desarrollo de tecnologías para la automatización inteligente en la Administración de la Comunidad Autónoma de les Illes Balears y de suministro del software necesario, en dos lotes (LOTE 1: Automatización inteligente de procesos -RPA+IA- / LOTE 2: Minería de procesos).

70/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Why this score?

Opportunity

70 / 100

Complexity

45 / 100

Risk factors

Submission deadline is only about one month from publication date, which may be insufficient for preparation of complex...

Full procurement documents (pliegos) were not analyzed; they likely contain detailed selection criteria, contractual te...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 11.8M estimated value
  • Services contract
  • 2 lots
  • Duration 3 YEAR
  • Lot 1: Development and supply of RPA and AI automation technologies for the Balearic Islands administration.
  • Lot 2: Development and supply of process mining software and services.
Show full summary

This open procedure from the Balearic Islands Digitalization Agency seeks services for intelligent automation (RPA+AI) and process mining, divided into two lots. The estimated total value is €11,804,250.64 (Lot 1: €6,873,047.44, Lot 2: €4,931,203.20). The deadline is 2026-07-29. The notice is in Spanish and electronic submission is required. Note: Inconsistency in EU funding flag between structured data (EU-funded) and XML notice (no EU funds). Procurement documents (pliegos) were not analyzed.

Risks

Submission deadline is only about one month from publication date, which may be insufficient for preparation of complex...

Full procurement documents (pliegos) were not analyzed; they likely contain detailed selection criteria, contractual te...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Special execution condition regarding personal data protection.

Administrative

  • Electronic submission required.
  • All documents and communication must be in Spanish.

Award Criteria

Lot 1

Service Level Agreements and technical proposal (20 points). — 20%Price offer (25 points). — 25%Regulatory compliance program (5 points). — 5%

Lot 2

Service Level Agreements and technical proposal (20 points). — 20%Price offer (25 points). — 25%Regulatory compliance program (5 points). — 5%

Buyer

Location

Palma, ESP

Buyer profile

Open profile

Identifier

71756640219424

Activity

General public services

Lots (2)

LOT-0001

Intelligent Process Automation (RPA+AI)

Services for intelligent process automation using RPA and AI technologies for the Balearic Islands public administration.

ServicesEU fundedElectronic submission

EUR 11.8M

Estimated value

Location

ES532, Spain

Duration

3 YEAR

Category

Software programming

Award Criteria

Price

Deadline

Expired Jul 29, 2026

LOT-0002

Process Mining

Services for process mining to analyze and improve administrative processes.

ServicesEU fundedElectronic submission

EUR 11.8M

Estimated value

Location

ES532, Spain

Duration

3 YEAR

Category

Software programming

Award Criteria

Price

Deadline

Expired Jul 29, 2026

Procurement Details

Publication date
30 Jun 2026
Languages
Spanish

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
449489-2026

Documents (1)

Procurement document 1

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