Customer Service Office Management and Software for Water Services in Lora del Río

Alcaldía del Ayuntamiento de Lora del Río·Lora del Río, Spain·EUR 991.7k·Expired · Jul 28, 2026·Open·Services

Original notice title

Spain – Administrative services for business operations – Servicio de gestión de la Oficina de Atención al Cliente del Servicio de Abastecimiento, Saneamiento y Depuración del municipio de Lora del Río, así como el software que permita todo el proceso de gestión dirigido a los usuarios del servicio, en base a lo establecido en el Decreto 120/1991 de 11 de junio, y demás legislación aplicable.

50/100

Opportunity Score

Needs reviewLow complexity

ServicesExpired

Why this score?

Opportunity

50 / 100

Complexity

30 / 100

Risk factors

EU funding status is contradictory: structured data indicates EU-funded, while XML notice explicitly states 'no-eu-fund...

The current notice replaces a cancelled one, which may indicate procedural changes or errors. Bidders should ensure the...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Overview

Moderate opportunity

Key Facts

EUR 991.7k estimated value
Services contract
1 lot
Duration 4 YEAR
Manage the customer service office for water supply, sanitation, and purification services in Lora del Río.
Provide software to support user management processes.

Show full summary

This tender, issued by the municipality of Lora del Río in Spain, seeks a contractor to manage the customer service office for water supply, sanitation, and purification services, including the provision of management software. The contract is for 4 years with an estimated value of €991,651.18. The procedure is open and subject to regulated harmonization. However, the notice appears to replace a previously cancelled notice, and there are inconsistencies regarding EU funding. Full procurement documents were not analyzed.

Risks

EU funding status is contradictory: structured data indicates EU-funded, while XML notice explicitly states 'no-eu-fund...

The current notice replaces a cancelled one, which may indicate procedural changes or errors. Bidders should ensure the...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

Open procedure subject to regulated harmonization.
The tender is indicated as EU-funded in structured data, but XML notice states no EU funds (inconsistency).

Administrative

Electronic submission is required.

Award Criteria

Lot 1

Morning extension: 8 points — 8%Afternoon extension: 13 points — 13%Price: 49 points — 49%Technical proposal: 30 points — 30%

Buyer

Name

Alcaldía del Ayuntamiento de Lora del Río

Location

Lora del Río, ESP

[email protected]

Website

loradelrio.es/

Buyer profile

Open profile

Identifier

30895820133342

Activity

General public services

Lots (1)

LOT-0000