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Real-time IT infrastructure supervision tool

Smals·Sint-Gillis, Belgium·EUR 8.1M·Deadline Oct 01, 2026 · 40 days left·Open·Supplies·Framework
High valueStructured notice only
Original notice title

Belgium – Software package and information systems – Outil de supervision en temps réel de l’infrastructure informatique

50/100

Opportunity Score

Needs reviewMedium complexity
SuppliesFrameworkOpen
Why this score?

Opportunity

50 / 100

Complexity

35 / 100

Risk factors

No procurement documents (specifications, terms) were analyzed. Essential details on required documents, eligibility, t...

Contract duration mismatch (4 vs 8 years) and EU funding flag conflict may indicate errors in data. Could affect pricin...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • EUR 8.1M estimated value
  • Framework procurement
  • Supplies contract
  • 1 lot
  • Duration 4 YEAR
  • Real-time supervision of IT infrastructure (systems, networks)
  • Collection and analysis of metrics
Show full summary

This tender by Smals (Belgium) seeks a real-time IT infrastructure supervision tool for collecting and analyzing metrics (systems, networks) and managing alerts and notifications, including maintenance, support, technical expertise, and training services. The contract is a framework agreement with a single lot, lasting 4 years (inconsistency with XML notice indicating 8 years). Estimated maximum value is €8,100,000 as per FrameworkMaximumAmount in XML. The tender is open, with electronic submission required. Only the XML notice was analyzed; no procurement documents were examined.

Risks

No procurement documents (specifications, terms) were analyzed. Essential details on required documents, eligibility, t...

Contract duration mismatch (4 vs 8 years) and EU funding flag conflict may indicate errors in data. Could affect pricin...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Supply of a real-time IT supervision tool
  • Framework agreement for 4 years (possible 8-year inconsistency)

Administrative

  • Electronic submission required

Requirements may be incomplete.

Award Criteria

Lot 1

Quality - Administrative and commercial conditions (weight 10%)10%Quality - Offered services and their quality (weight 25%)25%Quality - Conformity with needs (weight 20%)20%Price - Prices (weight 30%)30%Price - Price policy and allowed options (weight 15%)15%

Buyer

Name

Smals

Location

Sint-Gillis, BEL

Buyer profile

Open profile

Identifier

0406798006_617

Activity

General public services

Lots (1)

LOT-0001

Real-time IT infrastructure supervision tool

Acquisition of a real-time IT infrastructure supervision tool covering metric collection (systems, networks), alert management, notifications, along with maintenance, support, technical expertise, and training services. Framework agreement for 4 years.

SuppliesFrameworkEU fundedElectronic submission

EUR 8.1M

Estimated value

Location

BE100, Belgium

Duration

4 YEAR

Category

Software package and information systems

Award Criteria

Best price-quality ratio

Deadline

Deadline Oct 01, 2026

Procurement Details

Publication date
25 Jun 2026
Languages
French, Dutch

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
441527-2026

Documents (2)

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