Collection Agency Services for STIB
Original notice title
Belgium – Collection agency services – Inning van handelsvorderingen, boetes en toeslagen
Opportunity Score
Why this score?
Opportunity
30 / 100
Complexity
45 / 100
Risk factors
No estimated value or award criteria are provided. This makes it impossible to assess the potential contract size or ho...
Only the notice was analyzed; procurement documents (specifications, contract terms) were not reviewed. Key requirement...
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Overview
Moderate opportunityKey Facts
- Framework procurement
- Services contract
- 1 lot
- Duration 6 YEAR
- Collection of commercial debts, legal surcharges, and administrative fines for STIB
- Management of approximately 60,000 cases per year
Show full summary
This tender by STIB (Brussels Intercommunal Transport Company) seeks a collection agency service for commercial debts, legal surcharges from fare evaders, and administrative fines. It is structured as a framework agreement with a maximum of two contractors (primary and secondary) for a duration of 6 years. The contract covers Belgium, primarily Brussels-Capital Region. Estimated value is not provided. The procedure is negotiated without prior call under the utilities directive (2014/25/EU). Submission is electronic via the Belgian e-procurement platform with a deadline of 28 July 2026, 10:00 CET. Only the TED XML notice was analyzed; no procurement documents were examined.
Risks
No estimated value or award criteria are provided. This makes it impossible to assess the potential contract size or ho...
Only the notice was analyzed; procurement documents (specifications, contract terms) were not reviewed. Key requirement...
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Framework agreement with maximum of 2 contractors (primary and secondary)
- Duration: 6 years
Administrative
- Electronic submission required via Belgian e-procurement platform
Buyer
Location
Brussel, BEL
Website
Buyer profile
Identifier
0247499953_5898
Activity
General public services
Lots (1)
LOT-0001
Collection Agency Services for STIB
This lot covers all collection services for STIB, including commercial debts, surcharges from fare evaders, and administrative fines. The contractor must handle approximately 60,000 cases per year, with services across Belgium but mainly Brussels-Capital Region. A physical office in the region open to the public is required.
Location
Duration
Category
Deadline
Award details
La STIB doit : - optimaliser le recouvrement de ses créances impayées afin de sauvegarder sa trésorerie en vue de l'amélioration de ses services aux usagers, ainsi que le lui impose le contrat de gestion qui la lie à la Région de Bruxelles Capitale
- faire prendre conscience à ses clients et à ses cocontractants de sa détermination à obtenir le paiement de son dû. - avoir un accès permanent aux données actualisées des dossiers et aux statistiques, et disposer d’une traçabilité complète, y compris en cas d’engagement de procédures judiciaires. Le prestataire doit : - avoir un système de transmission de données sécurisé et compatible avec l’infrastructure de la STIB
- tenir compte de la mission de la STIB et tenir compte du profil de sa clientèle.
Additional CPV codes
Value note
Show original TED data
Original lot title
5701/PdW - 1
Original TED description
La STIB doit : - optimaliser le recouvrement de ses créances impayées afin de sauvegarder sa trésorerie en vue de l'amélioration de ses services aux usagers, ainsi que le lui impose le contrat de gestion qui la lie à la Région de Bruxelles Capitale ; - faire prendre conscience à ses clients et à ses cocontractants de sa détermination à obtenir le paiement de son dû. - avoir un accès permanent aux données actualisées des dossiers et aux statistiques, et disposer d’une traçabilité complète, y compris en cas d’engagement de procédures judiciaires. Le prestataire doit : - avoir un système de transmission de données sécurisé et compatible avec l’infrastructure de la STIB ; - tenir compte de la mission de la STIB et tenir compte du profil de sa clientèle.
Procurement Details
- Publication date
- 24 Jun 2026
- Languages
- Dutch, French
Reference metadata
- Legal basis
- 32014L0025
Reference IDs
- Tender ID
- 436326-2026
Documents (2)
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Opportunity Score
Why this score?
Opportunity
30 / 100
Complexity
45 / 100
Risk factors
No estimated value or award criteria are provided. This makes it impossible to assess the potential contract size or ho...
Only the notice was analyzed; procurement documents (specifications, contract terms) were not reviewed. Key requirement...
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications