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Post-warranty service of FAVI software and optional modernization

KOMENDA GŁÓWNA POLICJI·Warszawa, Poland·Expired · Jul 29, 2026·Open·Services
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Structured notice only
Original notice title

Poland – Systems support services – Usługa serwisu pogwarancyjnego oprogramowania FAVI (Forensic Aid for Vehicle Identification) na okres 24 miesięcy oraz zapewnienie 1000 osobogodzin na dodatkowe prace związane z modernizacją systemu FAVI

45/100

Opportunity Score

Needs reviewMedium complexity
ServicesExpired
Why this score?

Opportunity

45 / 100

Complexity

65 / 100

Risk factors

No estimated value disclosed – may lead to unrealistic pricing or undisclosed budget constraints.

Stringent personnel requirements (Red Hat 7 and Liferay 6.2 experience) may be difficult to fulfill if internal teams l...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

  • Description
  • Industries & Services
  • Capabilities
  • Market & Experience
  • Certifications

Overview

Moderate opportunity

Key Facts

  • Services contract
  • 1 lot
  • Duration 24 MONTH
  • Post-warranty maintenance and support of FAVI (Forensic Aid for Vehicle Identification) software for 24 months.
  • Optional modernisation work: up to 1,000 person-hours for system enhancements.
Show full summary

This tender by the Polish Police Headquarters (Komenda Główna Policji) seeks post-warranty support services for the FAVI (Forensic Aid for Vehicle Identification) software for 24 months, with an optional 1,000 man-hours for modernization. The single lot covers both the base service and optional work. The procedure is open, and the tender is subject to EU Directive 2014/24/EU and Polish public procurement law. No estimated value is provided; the contract is co-financed by EU funds. Key requirements include past experience with large-scale system support and specific technical personnel.

Risks

No estimated value disclosed – may lead to unrealistic pricing or undisclosed budget constraints.

Stringent personnel requirements (Red Hat 7 and Liferay 6.2 experience) may be difficult to fulfill if internal teams l...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

  • Bidders must have completed at least two large-scale system programming support contracts, each with a minimum value of 200,000 PLN (note: the Polish text says 200,000,00 PLN...
  • Bidders must commit at least 2 engineers with 5 years of experience maintaining large-scale systems based on Red Hat Enterprise Linux 7, and at least 1 engineer with 3 years of...
  • Bid security (wadium) of 14,000 PLN is required.

Requirements may be incomplete.

Award Criteria

Lot 1

Price – weight 60% — 60%Critical fault repair time – weight 30% — 30%Normal fault repair time – weight 10% — 10%

Buyer

Location

Warszawa, POL

Identifier

521–31–72- 762

Activity

Public order and safety

Lots (1)

LOT-0001

Post-warranty service of FAVI software and optional modernization

The contract includes: 1) base service – post-warranty support for FAVI software for 24 months; 2) optional service – up to 1,000 man-hours for system modernization. Performance location is Warsaw, Poland. The contract is not a framework agreement or DPS.

ServicesEU fundedElectronic submission

Location

PL911, Poland

Duration

24 MONTH

Category

Systems support services

Award Criteria

Price

Deadline

Expired Jul 29, 2026

Procurement Details

Publication date
24 Jun 2026
Languages
Polish

Reference metadata

Legal basis
32014L0024

Reference IDs

Tender ID
435491-2026

Documents (1)

Procurement document 1

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