Post-warranty service for FAVI software with upgrades
Original notice title
Poland – Systems support services – Usługa serwisu pogwarancyjnego oprogramowania FAVI (Forensic Aid for Vehicle Identification) na okres 24 miesięcy oraz zapewnienie 1000 osobogodzin na dodatkowe prace związane z modernizacją systemu FAVI
Opportunity Score
Why this score?
Opportunity
45 / 100
Complexity
65 / 100
Risk factors
No estimated value disclosed – may lead to unrealistic pricing or undisclosed budget constraints.
Stringent personnel requirements (Red Hat 7 and Liferay 6.2 experience) may be difficult to fulfill if internal teams l...
Deep Portfolio Analysis
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- Description
- Industries & Services
- Capabilities
- Market & Experience
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Tender facts
- Contracting authority
- KOMENDA GŁÓWNA POLICJI
- Country
- Poland
- CPV
- 72253200 - Systems support services
- Deadline
- Jul 29, 2026
Overview
Moderate opportunityKey Facts
- Services contract
- 1 lot
- Duration 24 MONTH
- Post-warranty maintenance and support of FAVI (Forensic Aid for Vehicle Identification) software for 24 months.
- Optional modernisation work: up to 1,000 person-hours for system enhancements.
Show full summary
This tender by the Polish Police Headquarters (Komenda Główna Policji) seeks post-warranty support services for the FAVI (Forensic Aid for Vehicle Identification) software for 24 months, with an optional 1,000 man-hours for modernization. The single lot covers both the base service and optional work. The procedure is open, and the tender is subject to EU Directive 2014/24/EU and Polish public procurement law. No estimated value is provided; the contract is co-financed by EU funds. Key requirements include past experience with large-scale system support and specific technical personnel.
Risks
No estimated value disclosed – may lead to unrealistic pricing or undisclosed budget constraints.
Stringent personnel requirements (Red Hat 7 and Liferay 6.2 experience) may be difficult to fulfill if internal teams l...
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Bidders must have completed at least two large-scale system programming support contracts, each with a minimum value of 200,000 PLN (note: the Polish text says 200,000,00 PLN...
- Bidders must commit at least 2 engineers with 5 years of experience maintaining large-scale systems based on Red Hat Enterprise Linux 7, and at least 1 engineer with 3 years of...
- Bid security (wadium) of 14,000 PLN is required.
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Location
Warszawa, POL
Website
Identifier
521–31–72- 762
Activity
Public order and safety
Lots (1)
LOT-0001
Post-warranty service of FAVI software and optional modernization
The contract includes: 1) base service – post-warranty support for FAVI software for 24 months; 2) optional service – up to 1,000 man-hours for system modernization. Performance location is Warsaw, Poland. The contract is not a framework agreement or DPS.
Location
Duration
Category
Award Criteria
Deadline
Award details
cena oferty brutto – waga 60%
K2 - czas usunięcia awarii krytycznej – 30%
K3 - czas usunięcia awarii zwykłej - 10 %
Value note
Show original TED data
Original lot title
Usługa serwisu pogwarancyjnego oprogramowania FAVI (Forensic Aid for Vehicle Identification) na okres 24 miesięcy oraz zapewnienie 1000 osobogodzin na dodatkowe prace związane z modernizacją systemu FAVI
Original TED description
Przedmiotem umowy jest: 1) Zamówienie podstawowe, które obejmuje zakup usługi serwisu pogwarancyjnego oprogramowania FAVI (Forensic Aid for Vehicle Identification) na okres 24 miesięcy; 2) Zamówienie opcjonalne, które obejmuje zakup puli maksymalnie 1000 osobogodzin na dodatkowe prace związane z modernizacją systemu FAVI.
Procurement Details
- Publication date
- 24 Jun 2026
- Languages
- Polish
Reference metadata
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 435491-2026
Documents (1)
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Opportunity Score
Why this score?
Opportunity
45 / 100
Complexity
65 / 100
Risk factors
No estimated value disclosed – may lead to unrealistic pricing or undisclosed budget constraints.
Stringent personnel requirements (Red Hat 7 and Liferay 6.2 experience) may be difficult to fulfill if internal teams l...
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications