CRM System Implementation
Original notice title
Netherlands – Software package and information systems – Europese aanbesteding CRM Systeem
Opportunity Score
Why this score?
Opportunity
40 / 100
Complexity
60 / 100
Risk factors
Submission deadline is only 5 days after publication (2026-06-21 to 2026-06-26), which is insufficient for thorough pro...
Procurement documents (e.g., full specification, draft contract) were not analyzed; critical requirements may be hidden.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications
Tender facts
- Contracting authority
- Stichting Gilde Opleidingen
- Country
- Netherlands
- CPV
- 48000000 - Software package and information systems +1 more
- Deadline
- Jun 26, 2026
Overview
Moderate opportunityKey Facts
- Supplies contract
- 1 lot
- Duration until Aug 2030
- Implementation and configuration of a centralized CRM system for relationship management, contract education, and internship (BPV) management.
- Implementation of a sales funnel for Gilde Bedrijfsopleidingen to manage sales activities for custom training.
Show full summary
Open tender for a centralized CRM system (Customer Relationship Management) for Stichting Gilde Opleidingen, a Dutch educational institution. The scope includes implementation, integration, and training for approximately 50 users over 4 years. Maximum budget is €390,000 (or €225,000 if Microsoft Dynamics licenses are provided by the client). The deadline is extremely short (5 days from publication) and the language is Dutch only. No procurement documents beyond the notice were analyzed.
Risks
Submission deadline is only 5 days after publication (2026-06-21 to 2026-06-26), which is insufficient for thorough pro...
Procurement documents (e.g., full specification, draft contract) were not analyzed; critical requirements may be hidden.
Analysis may be incomplete
Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.
Key Requirements
Technical
- Solution must serve approximately 50 users.
- Contract duration: 4 years (planned start 2026-09-01, end 2030-08-31).
Certifications
- Maximum budget: €390,000 for 4 years, or €225,000 if Microsoft Dynamics licenses are provided by the client.
Requirements may be incomplete.
Award Criteria
Lot 1
Buyer
Location
Roermond, NLD
Website
Identifier
562032615
Activity
Education
Lots (1)
LOT-0000
CRM System Implementation
Implementation of a central CRM system for relationship management, contract education, internships (BPV), and a sales funnel for Gilde Bedrijfsopleidingen. Includes advisory on processes, training via train-the-trainer, and integration with existing systems. Covers approximately 50 users over 4 years.
Location
Duration
Category
Award Criteria
Deadline
Award details
zie leidraad
Zie leidraad
Additional CPV codes
Value note
Show original TED data
Original lot title
Europese aanbesteding CRM Systeem
Original TED description
Het inrichten en implementeren van een centraal Relatiebeheersysteem waarin alle sectoren en diensten van Gilde Opleidingen op een éénduidige manier de klantgegevens en klantcontacten kunnen vastleggen met betrekking tot Relatiebeheer, Contractonderwijs en Stage (BPV). Bij relaties en stakeholders denken we aan (stage)bedrijven, gemeentes, omliggende scholen, decanen, (toekomstige) studenten, alumni, (oud) medewerkers, vrijwilligers en leveranciers. Het inrichten en implementeren van een sales funnel voor Gilde Bedrijfsopleidingen, t.b.v. het kunnen uitvoeren van alle sales-activiteiten rondom de verkoop en levering van maatwerkopleidingen. Het adviseren van de organisatie over de werk- en beheerprocessen van dit platform. Het zorgen voor adoptie: training en instructie voor de key-users en/of eindgebruikers, o.b.v. het “train-de-trainer” principe. voor ca 50 gebruikers maximaal te besteden bedrag voor 4 jaar is 390.000 Euro Indien het een microsoftdynamics oplossing is en Opdrachtgever levert de licenties dan is het maximale te besteden bedrag voor de eerste 4 jaar 225000 Euro
Procurement Details
- Publication date
- 21 Jun 2026
- Languages
- Dutch
Reference metadata
- Legal basis
- 32014L0024
Reference IDs
- Tender ID
- 425918-2026
Documents (1)
Opportunity Score
Why this score?
Opportunity
40 / 100
Complexity
60 / 100
Risk factors
Submission deadline is only 5 days after publication (2026-06-21 to 2026-06-26), which is insufficient for thorough pro...
Procurement documents (e.g., full specification, draft contract) were not analyzed; critical requirements may be hidden.
Deep Portfolio Analysis
Uses:
- Description
- Industries & Services
- Capabilities
- Market & Experience
- Certifications