ICT Services Outsourcing Contract

Acque Bresciane S.r.l.·Rovato, Italy·EUR 2.3M·Expired · Jul 13, 2026·Open·Services

High valueStructured notice only

Original notice title

Italy – Facilities management services for computer systems maintenance – APPALTO SERVIZIO OUTSOURCING DEI SERVIZI ICT

60/100

Opportunity Score

Needs reviewHigh complexity

ServicesExpired

Why this score?

Opportunity

60 / 100

Complexity

75 / 100

Risk factors

Inconsistency in EU funding status: structured data indicates EU funded, but XML notice states 'no-eu-funds' and 'own b...

DRaaS and BaaS on supplier infrastructure with ITIL processes may require significant investment in infrastructure and...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Tender facts

Contracting authority: Acque Bresciane S.r.l.
Country: Italy
CPV: 72514300 - Facilities management services for computer systems maintenance
Deadline: Jul 13, 2026
Estimated value: EUR 2.3M

Overview

Moderate opportunity

Key Facts

EUR 2.3M estimated value
Services contract
1 lot
Duration 26 MONTH
ICT outsourcing and ancillary services
Operational and specialist management, support, and continuous improvement

Show full summary

Outsourcing contract for ICT services including management, support, and continuous improvement using ITIL processes, with mandatory as-a-service DRaaS and BaaS provided on the supplier's infrastructure. Open procedure under utility directive, 26-month duration, estimated value €2,321,130. Award: 80% technical, 20% price. Buyer: Acque Bresciane S.r.l., an Italian water utility. Performance in Brescia, Italy.

Risks

Inconsistency in EU funding status: structured data indicates EU funded, but XML notice states 'no-eu-funds' and 'own b...

DRaaS and BaaS on supplier infrastructure with ITIL processes may require significant investment in infrastructure and...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

ITIL processes for service management
DRaaS and BaaS delivered on supplier infrastructure
Defined service levels (SLA) referenced in technical specifications

Requirements may be incomplete.

Award Criteria

Lot 1

80 points Technical, 20 points Price (see tender regulations)

Buyer

Name

Acque Bresciane S.r.l.

Location

Rovato, ITA

[email protected]

Identifier

03832490985

Activity

Water-related activities

Lots (1)

LOT-0001

ICT Services Outsourcing Contract

Outsourcing and ancillary services for ICT management, support, and continuous improvement according to ITIL processes, including DRaaS and BaaS provided on the supplier's infrastructure. Compliance with regulatory framework and security requirements.

ServicesEU fundedElectronic submission

EUR 2.3M

Estimated value

Location

Brescia, Italy

Duration

Oct 2026