Integrated Ticket Management Service for Alcazaba de Málaga and Castillo de Gibralfaro

Junta de Gobierno del Ayuntamiento de Málaga·Málaga, Spain·EUR 428.9k·Expired · Jul 20, 2026·Open·Services

Structured notice only

Original notice title

Spain – Sales or marketing software development services – Servicio de gestión integral de venta de entradas para la Alcazaba de Málaga y el Castillo de Gibralfaro

50/100

Opportunity Score

Needs reviewMedium complexity

ServicesExpired

Why this score?

Opportunity

50 / 100

Complexity

60 / 100

Risk factors

Structured data indicates EU-funded, but XML notice explicitly states 'no-eu-funds'. This inconsistency could affect co...

No full procurement documents were analyzed; key details (e.g., SLAs, penalties, data protection requirements) are unkn...

Deep Portfolio Analysis

Deep Company Fit Analysis

Uses:

Description
Industries & Services
Capabilities
Market & Experience
Certifications

Overview

Moderate opportunity

Key Facts

EUR 428.9k estimated value
Services contract
1 lot
Duration 2 YEAR
Development and operation of a ticket sales system for the Alcazaba de Málaga and Castillo de Gibralfaro.
Provision of multiple acquisition channels for visitors, including online and vending machines.

Show full summary

This tender is for an integrated ticket management service for the Alcazaba de Málaga and Castillo de Gibralfaro monuments. The contract is for 2 years with possible 2 annual extensions. The estimated value is €428,858.24. The procedure is open with an 80% price weighting, 20% quality. Electronic submission is required. There is a contradiction regarding EU funding: structured data indicates EU-funded, but XML notice states no EU funds.

Risks

Structured data indicates EU-funded, but XML notice explicitly states 'no-eu-funds'. This inconsistency could affect co...

No full procurement documents were analyzed; key details (e.g., SLAs, penalties, data protection requirements) are unkn...

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

Technical

Must provide a comprehensive ticket management service covering sales, distribution, and reporting.
The service must comply with the LCSP (Spanish Public Sector Contracts Law) and data protection regulations.
The contractor must dedicate an employee with a degree in computer engineering or telecommunications engineering.

Requirements may be incomplete.

Award Criteria

Lot 1

Quality criterion: Dedication of employee with degree in computer engineering or telecommunications engineering (10 points). — 10%Price criterion (80 points). — 80%Quality criterion: Reduction in response time for vending machine issues or paper replacement for printer (10 points). — 10%

Buyer

Name

Junta de Gobierno del Ayuntamiento de Málaga

Location

Málaga, ESP

[email protected]

Website

www.malaga.eu

Buyer profile

Open profile

Identifier

30557810097781

Activity

General public services

Lots (1)

LOT-0000