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Netherlands – Software implementation services – Klantgeleidingssysteem ten behoeve van de gemeente Den Helder

Gemeente Den HelderDen Helder, NetherlandsEUR 150,000 / ~EUR 150,00066 days leftopen
70

Opportunity Score

Confidence: 70%

Complexity: medium

66 days

Deadline

services

Contract

Deep Portfolio Analysis

  • Company fit score
  • Missing certificates
  • Eligibility blockers
  • Bid / No-Bid recommendation
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AI Analysis Summary

Strong opportunity

Open tender by Gemeente Den Helder for a customer guidance system (klantgeleidingssysteem) including software, implementation, and services. Single lot, 4-year contract with optional 1-year extension. Estimated value €150,000. Electronic submission via TenderNed, Dutch language only. Award based on price (30%) and quality (70%) with three sub-criteria. No procurement documents beyond the notice were analyzed.

Strengths

Documents available

Open procedure

Medium complexity

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

  • One integrated software solution covering all listed functionalities
  • Implementation and related services
  • Contract duration of 48 months with unilateral extension option by max 12 months

Award Criteria

Inschrijfsom

Inschrijfsom

Type: Price

Buyer

Name

Gemeente Den Helder

Location

Den Helder, NLD

Identifier

391946993

Lots (1)

#LOT-0000Klantgeleidingssysteem ten behoeve van de gemeente Den Helder

Supply, implementation, and service of an integrated customer guidance system including queue management, online appointment booking, payment processing, and management reporting.

EUR 150,00072263000, 48000000, 79342320, 79998000NLD

Procurement Details

Publication

15 Jun 2026

Deadline

24 Aug 2026, 08:00

Procedure

open

Contract

services

Duration

48 MONTH

Language

NLD

Publication #

413367-2026

Classification

Performance: Netherlands

Documents (2)

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