France – Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment – Infogérance support digital workplace de la RATP

This is a single-lot framework agreement for IT support services (digital workplace) for RATP, covering 27,000+ workstations and related equipment. The framework is mono-attributor (single awardee) with no minimum order value and a maximum of €70,000,000 over the total duration (up to 7 years). Services include remote and on-site support, logistics, maintenance, packaging, and governance. The contract is primarily in French, with electronic submission mandatory via BravoSolution. Award criteria are quality-based only, detailed in procurement documents. The tender encourages partnerships with the protected and adapted work sector (EA/ESAT).