France – Technical computer support services – Prestations d'infogérance pour la gestion du centre de services

This tender is for IT managed services (infogérance) for a service desk shared by Grenoble Alpes Métropole, the city of Grenoble, the CCAS de Grenoble, and the Syndicat Mixte des Mobilités Grenobloises. It includes phone support, on-site assistance, governance, and reversibility. The framework agreement is for 24 months with possible renewals. The estimated value is €4,000,000 EUR, covering all renewal periods. Only one lot is fully defined; two additional lots appear without details.