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France – Helpdesk and support services – Prestations de support, infogérance et supervision pour les Services Numériques Éducatifs, et pour les environnements de travail, Data Centers, Infrastructures, Réseaux, Pare-Feux et Téléphonie de la Région Grand-Est, ainsi que de stockage et de livraisons d'équipements actifs

Région Grand EstStrasbourg, FranceEUR 14,875,000 / ~EUR 14,875,00017 days leftopen
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65

Opportunity Score

Confidence: 50%

Complexity: medium

17 days

Deadline

services

Contract

Framework

Deep Portfolio Analysis

  • Company fit score
  • Missing certificates
  • Eligibility blockers
  • Bid / No-Bid recommendation
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AI Analysis Summary

Moderate opportunity

This tender from Région Grand Est (France) is for IT support, managed services, and supervision of educational digital services across 234 high schools. It is divided into 4 framework agreement lots, each with a maximum value and no minimum. The total estimated value is €14,875,000 (sum of lot maximums). Submission deadline: 2 July 2026, 10:00 UTC. Language: French only. Award criteria: 60% quality, 40% price. Procurement documents are available but were not analyzed.

Strengths

Documents available

Open procedure

Medium complexity

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

  • Submission must be electronic via the designated platform
  • Tenders must be in French
  • Bidders can submit for up to 4 lots

Buyer

Name

Région Grand Est

Location

Strasbourg, FRA

Buyer profile

Open profile

Identifier

79941

Lots (4)

#LOT-0001Lot n°1 Guichet unique et support niveau 1 global, support de niveau 2 bureautique / poste de travail périmètre pédagogique / parc applicatif

Single point of entry for all maintenance requests (IRIS), level 1 and level 2 support for workstations and educational software, IT asset management in EPLE.

EUR 6,500,00072253000, 63120000, 72250000, 72600000
#LOT-0002Lot n°2 Support de niveau 2, infogérance et supervision Data Center / Infra / Réseaux / pares-feux

Level 2 support, managed services, and supervision for data centers, network infrastructure, and firewalls.

EUR 5,500,00072253000, 63120000, 72250000, 72600000
#LOT-0003Lot n°3 Support de niveau 2, infogérance et supervision téléphonie

Level 2 support, supervision, and maintenance of telephony equipment in EPLE and data centers.

EUR 1,875,00072253000, 63120000, 72250000, 72600000

Procurement Details

Publication

07 Jun 2026

Deadline

02 Jul 2026, 10:00

Procedure

open

Contract

services

Duration

24 MONTH

Language

FRA

Publication #

390105-2026

Classification

Storage and warehousing servicesSystem and support servicesHelpdesk and support servicesComputer support and consultancy services

Documents (2)

Procurement document 1Submission portal 1