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Belgium – Training services – De organisatie van een basisopleiding voor de neutrale calltakers van de Centra voor Informatie en Communicatie (CIC) voor rekening van de FOD Binnenlandse Zaken

SPF IntérieurBrussel, BelgiumNot disclosed17 days leftopen
50

Opportunity Score

Confidence: 35%

Complexity: medium

17 days

Deadline

services

Contract

Framework

Deep Portfolio Analysis

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AI Analysis Summary

Moderate opportunity

This is an open tender for a framework agreement for organizing basic training for neutral calltakers of the Information and Communication Centers (CIC) for the Belgian Federal Public Service Interior. The training consists of five modules totaling 228 hours. The tender is divided into two language-specific lots: Lot 1 for Dutch-speaking training (3 basic trainings per year) and Lot 2 for French-speaking training (2 basic trainings per year). The contract duration is 1 year (renewable?). The procedure is open, electronic submission is required, and submission must be in the language of the lot (NLD for Lot 1, FRA for Lot 2). The award criteria are price (50%) and quality (50%). The estimated value is not specified in monetary terms. The deadline for submission is 2026-07-02T12:00:00.000Z. No procurement documents were analyzed; only structured data and XML notice were available.

Strengths

Documents available

Open procedure

Medium complexity

Analysis may be incomplete

Only part of the procurement documentation was analyzed. Additional eligibility requirements, certificates, or submission documents may exist in the remaining tender documentation.

Key Requirements

  • Tenderers can submit for one or both lots, but a single tenderer may be awarded all lots.
  • Electronic submission is required via the e-procurement platform.
  • Submission language must match the lot language: NLD for Lot 1, FRA for Lot 2.

Buyer

Name

SPF Intérieur

Location

Brussel, BEL

Buyer profile

Open profile

Identifier

0308356862_4595

Lots (2)

#LOT-0001Organisation des formations néerlandophones

Organization of a basic training for calltakers of the Dutch-speaking CIC. The training comprises 5 modules: fundamentals of judicial and police organization (24h), communication (27h), suicide prevention (12h), social and technical skills (87h), event nomenclature and protocols (78h). The maximum estimated volume is 3 basic trainings per year.

80500000BEL
#LOT-0002Organisation des formations francophones

Organization of a basic training for calltakers of the French-speaking CIC. Same training content as Lot 1. The maximum estimated volume is 2 basic trainings per year.

80500000BEL

Procurement Details

Publication

01 Jun 2026

Deadline

02 Jul 2026, 12:00

Procedure

open

Contract

services

Duration

1 YEAR

Language

NLD, FRA

Publication #

375827-2026

Classification

Performance: Belgium

Documents (2)

Basic training for CIC calltakers Tender in Belgium | TED 375827-2026